Institutional Research Specialist

Alpena Community College•Alpena, MI

4d•Onsite

About The Position

The Institutional Research Specialist will assist the Director of Institutional Research with the collection of institutional data. The position will also create or extend reporting and software solutions utilizing data from the institution’s ERP system using Transact-SQL, object-oriented programming, and a server-based reporting software, and will also be responsible for the design, development and administration of custom software application databases.

Requirements

Minimum of an Associate degree in Computer Science, Software Engineer, Computer Information Systems, or related field required.
Minimum of two years’ experience in the related field.
Excellent customer service skills and ability to interact with others in a kind and courteous manner.
Experience with Transact-SQL including stored procedures, functions and ad-hoc queries required.
Experience with organizational reporting and/or working with confidential data.
Demonstrated knowledge of relational database design principles and best practices.
Demonstrated knowledge of mathematics and statistical methods applicable to the use of information processing systems.
MOS Certification required in Excel, or successful completion within six (6) months of date of hire.
Working knowledge of client/server applications and network systems.
Proficiency with Microsoft Office applications required.
Strong interpersonal, verbal and written communication skills required.
Strong documentation skills required.

Nice To Haves

Experience with any object-oriented programming .NET and C# preferred.

Responsibilities

Develop custom software solutions by conducting all phases of analysis, design, configuration, testing, deployment and documentation, under the supervision of the Director of Institutional Research.
Maintain and test customized programs and reports with new vendor software releases.
Assist end users by clarifying report requirements and develop ad-hoc or reusable reports using reporting tools.
Proactively identify inefficiencies across departments that may benefit from programming or automation, and discuss with supervisor to design and provide solutions.
Develop and maintain integrations to securely share data between custom software, third-party software, outside agencies and the ERP/SIS.
Write and update technical documentation and user manuals.
Assist the Director of Institutional Research by collecting and auditing data to support planning, assessment and decision making for the end-user community and for mandated reporting.
Support the Office of Information Technology needs as directed by the Director of Institutional Research.
Presence on the job is an employee’s fundamental obligation. Regular, reliable, and punctual attendance is required.
Perform other duties as assigned by the supervisor.