Full Time Institutional Research Analyst (On-Site Presence)

Richmond Community College•Hamlet, NC

2d•Onsite

About The Position

The Institutional Research Analyst supports strategic planning, student success initiatives, enrollment management, accreditation, and regulatory reporting by collecting, analyzing, integrating, interpreting, and disseminating institutional data. The position develops and maintains enterprise reporting systems, dashboards, predictive analytics models, and data warehouses while ensuring compliance with federal, state, and accrediting agency reporting requirements. It provides accurate, timely, actionable information to support data-informed decision-making across the college. The analyst is supervised by the Registrar.

Requirements

Bachelor's degree in Institutional Research, Statistics, Data Analytics, Computer Science, Mathematics, Social Sciences, Business Analytics, Information Systems, or a related field.
Two to five years of experience in institutional research, higher education analytics, data management, business intelligence, or a related field.
Experience working with large relational databases and reporting systems.
Knowledge of higher education data systems and student information systems.
Strong statistical and quantitative analysis skills.
Proficiency in SQL and database management.
Experience with business intelligence and visualization tools such as Power BI, Tableau, or similar platforms.
Experience with predictive analytics and data modeling.
Advanced Microsoft Excel skills.
Knowledge of federal higher education reporting requirements, including IPEDS.
Ability to communicate complex findings to non-technical audiences.
Strong project management, organizational, and problem-solving skills.
Ability to maintain confidentiality and handle sensitive student information.
CRM knowledge or skills.

Nice To Haves

Master's degree in Higher Education, Statistics, Data Science, Public Administration, Business Analytics, or a related field.
Experience with Ellucian Colleague or similar student information systems.
Experience preparing regulatory and compliance reports.
Experience with SAS, SPSS, R, Python, SQL Server, or similar analytical tools.
Experience in community college institutional research and effectiveness.
Familiarity with accreditation and institutional effectiveness processes.
SLATE, Element 451, or CRM fluency.

Responsibilities

Produce recurring reports on enrollment, retention, graduation, student success, advising, and academic performance.
Analyze enrollment trends, academic progress, persistence, graduation rates, and completion outcomes; conduct cohort tracking and longitudinal studies.
Develop ad hoc analyses and reports for strategic initiatives and executive decision-making, and monitor key performance indicators aligned with institutional goals.
Design, maintain, and update institutional dashboards and data visualization tools, including dashboards for enrollment, retention, course success, application tracking, student registration tracking, and workforce education.
Ensure data accuracy and consistency across business intelligence platforms, and create automated reporting solutions and self-service analytics tools.
Extract, validate, transform, and load data from enterprise systems and related databases; maintain institutional data warehouses and reporting databases.
Import, append, and validate academic and workforce education datasets; develop data quality procedures and documentation; manage shared data files and automated reporting processes.
Conduct enrollment forecasting and trend analyses, develop predictive models to identify students at risk of attrition, identify potential program and certificate completers, and analyze dual enrollment and high school partnership student outcomes.
Prepare and submit required federal, state, accrediting agency, and workforce reports, including IPEDS reports and reports for accrediting bodies and state agencies.
Extract and analyze data from Colleague and related institutional databases; develop and maintain data import/export processes for institutional applications and third-party systems.
Collaborate with Information Technology staff to optimize data architecture and reporting capabilities, and follow data governance standards and institutional reporting procedures.
Partner with Academic Affairs, Student Services, Enrollment Management, Workforce Development, and Information Technology.
Present findings and recommendations to college leadership and institutional committees, and train end users on reports, dashboards, and data interpretation.
Accept other duties as assigned.