Institutional Investment Operations Manager - Derivative Confirmations

Wells Fargo•Charlotte, NC

2d•Hybrid

About The Position

Wells Fargo is seeking an Institutional Investment Operations Manager within the Derivative Confirmations team as a part of Corporate Investment Banking Operations. In this role, you will lead the team in ensuring confirmation review, trade matching, and transaction processing activities are completed accurately and within established timelines. You will oversee the timely escalation and resolution of exceptions, disputes, and high-risk items, partnering closely with Operations, Front Office, and other stakeholders to mitigate operational and financial risk. You will be responsible for minimizing financial risk by identifying and resolving trade capture errors, reconciling trade activity against trade documentation, and ensuring all economic terms and required protective and fallback clauses are accurately confirmed. You will serve as a key liaison across Front Office, Operations, Technology, Legal, Compliance, and other business partners to ensure transaction information is complete, accurate, and compliant. You will oversee support for OTC derivatives transactions and ensure adherence to applicable regulatory and market requirements. You will drive continuous improvement initiatives by enhancing processes, controls, procedures, and technology solutions to improve operational efficiency, strengthen controls, and mitigate risk. You will partner with project and technology teams to define business requirements, resolve system issues, implement enhancements, and support user acceptance testing activities. You will lead, develop, and mentor team members through coaching, cross-training, onboarding, workload management, and performance oversight to ensure a high-performing team. You will ensure client inquiries and disputes are resolved within established service-level expectations while fostering strong relationships with internal and external stakeholders. You will maintain and enhance operational governance through regular reviews of procedures, documentation, controls, and escalation practices.

Requirements

5+ years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
2+ years of Leadership experience
Ability to work a hybrid schedule
Willingness to work on-site at stated location on the job opening
Ability to work additional hours as needed
This position is not eligible for Visa sponsorship
Subject to FINRA Background Screening Requirements, including successful completion and clearing of a background check.
Successful candidates must also meet ongoing regulatory requirements including additional screening and are required to report certain incidents.
Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired.

Nice To Haves

Strong knowledge of OTC derivatives, trade lifecycle management, confirmations, reconciliations, and post-trade operations
Proven experience identifying operational risks and implementing effective controls and remediation strategies
Strong analytical and problem-solving skills with a track record of driving process improvements and operational efficiencies
Experience managing complex issues and influencing stakeholders across Front Office, Operations, Technology, Legal, Compliance, and external counterparties
Knowledge of regulatory and market-practice requirements impacting securities and derivatives products
Experience leading change initiatives, technology enhancements, and user acceptance testing efforts
Excellent communication, relationship management, and client service skills
Proven experience managing and developing teams with ability to drive performance in high-volume, fast-paced environments
Excellent communication and leadership presence, with experience presenting to senior stakeholders and operating in a growing, complex business environment

Responsibilities

Lead the team in ensuring confirmation review, trade matching, and transaction processing activities are completed accurately and within established timelines
Oversee the timely escalation and resolution of exceptions, disputes, and high-risk items, partnering closely with Operations, Front Office, and other stakeholders to mitigate operational and financial risk
Minimize financial risk by identifying and resolving trade capture errors, reconciling trade activity against trade documentation, and ensuring all economic terms and required protective and fallback clauses are accurately confirmed
Serve as a key liaison across Front Office, Operations, Technology, Legal, Compliance, and other business partners to ensure transaction information is complete, accurate, and compliant
Oversee support for OTC derivatives transactions and ensure adherence to applicable regulatory, and market requirements
Drive continuous improvement initiatives by enhancing processes, controls, procedures, and technology solutions to improve operational efficiency, strengthen controls, and mitigate risk
Partner with project and technology teams to define business requirements, resolve system issues, implement enhancements, and support user acceptance testing activities
Lead, develop, and mentor team members through coaching, cross-training, onboarding, workload management, and performance oversight to ensure a high-performing team
Ensure client inquiries and disputes are resolved within established service-level expectations while fostering strong relationships with internal and external stakeholders
Maintain and enhance operational governance through regular reviews of procedures, documentation, controls, and escalation practices