Institutional Data Analyst or Senior Institutional Data Analyst

Concordia University, Chicago • River Forest, IL

10d • $65,000 - $75,000 • Hybrid

About The Position

The Institutional Data Analyst or Senior Institutional Data Analyst is a technical lead in Concordia University Chicago’s Office of Institutional Planning and Effectiveness. The position designs, creates, and maintains institutional data in support of quality programs, student success, and institutional effectiveness initiatives, with a special emphasis on data transformation, data lifecycles, and visualization. Projects may involve greater complexity and larger stakeholder groups. The analyst documents code, data-mining procedures, data quality, and visualization templates; manages data inquiries from University constituents; designs surveys; and supports strategic planning, assessment, accreditation, and program review. The position is responsible for data security and reporting accuracy and collaborates with the Office of Institutional Planning and Effectiveness team and other University offices. After onboarding, the role may be performed from home up to two days per week, with the remaining work on campus.

Requirements

• At least five years of experience in a computer, strategic planning, and/or institutional research support role in higher education.
• Demonstrated technical expertise working with a large database, including Ellucian Banner ERP, and building documentation.
• Bachelor’s degree required.
• High proficiency with statistical analysis software such as R.
• Data visualization experience required.
• Proficiency in command-line programming and SQL.
• Ability to clean, merge, maintain, and analyze large data sets.
• Ability to prioritize and manage multiple tasks and projects while meeting deadlines.
• Ability to work independently, take initiative, and work collaboratively with teams.
• Ability to maintain confidentiality and understanding of ethics in data collection and analysis.
• Strong written and verbal communication skills, including preparing statistical reports for internal and external stakeholders and explaining methods and analyses to audiences with varying expertise.
• Strong analytical skills and attention to detail.

Nice To Haves

• Master’s degree in educational research, data science, business analytics, social or behavioral sciences, or a related field.
• Power BI certification.
• Previous experience working with CRM data.
• Familiarity with survey tools such as Qualtrics.
• Data visualization experience with Power BI is preferred.

Responsibilities

• Lead data extraction projects for requests submitted to the Office of Institutional Planning and Effectiveness, write technical requirements as needed, and clarify or gather requirements from requestors.
• Extract, combine, and manipulate data from Ellucian Banner ERP, Blackboard, CRM, and external sources to support decision-making, research, compliance, assessment, accreditation, and institutional improvement.
• Develop automation scripts to make data mining and analysis replicable, using AI responsibly as needed.
• Review the quality of work performed by other analysts in the Office of Institutional Planning and Effectiveness.
• Learn new analytical tools and updated features, especially R, Power BI, and GitHub, and support innovation initiatives in the office.
• Manage aspects of survey administration, including data collection, analysis, report writing, and presentations.
• Create, edit, and maintain internal and external reports using R, Excel, or other analytical tools.
• Conduct quantitative and qualitative research and prepare technical reports and publications for the University and accrediting bodies.
• Perform statistical analyses; interpret outputs for faculty and administrators; and generate charts, tables, and other visualizations.
• Provide templates and collaborate on effective, valid, and reliable performance-indicator dashboards and report cards for University initiatives.
• Translate and communicate data in accessible formats, including web visualizations, tables, charts, graphs, written reports, websites, and presentations.
• Provide feedback on best practices in data-driven institutional planning and develop systems to improve data collection, database content, analysis, and reporting efficiency.
• Recommend software updates or changes as needed.
• Perform other assigned duties, such as serving on committees or acting as an institutional contact.
• Maintain data security and accuracy in reporting.

Benefits

• Health, disability, and retirement plan enrollment for full-time employees and eligible dependents.
• Tuition benefits for employees and their qualified dependents.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level