Institutional Assistant

University of Arkansas•Little Rock, AR

About The Position

The Institutional Assistant enhances the effectiveness of the College of Humanities, Arts, Social Sciences & Education by providing personnel oversight and support, as well as general office management. Reporting directly to the Dean, the position manages college activities involving Workday and Watermark products (Activity Insight and Workflow), along with other personnel processes, systems, and documentation. The role is governed by state and federal laws and institutional policy.

Requirements

  • Bachelor’s degree.
  • Two years of experience in higher education.
  • Excellent written and oral communication skills.
  • Presentation and organizational skills.
  • Customer service orientation and strong customer service abilities.
  • Ability to work in a team environment.
  • Strong database skills.
  • Ability to manipulate data in a spreadsheet.

Responsibilities

  • Liaise with Deans, Directors, and Chairs on college and department hiring, including hands-on management in the HR system and advice on system workflows.
  • Coordinate promotion and tenure processes, communicate procedures to college units, and maintain the faculty promotion and tenure roster.
  • Coordinate annual review processes, communicate procedures to college units, and coordinate documentation between units.
  • Coordinate with Associate Deans on employee HR files and personnel management software, including Activity Insight/Workflow (Watermark) or other HR software.
  • Ensure processes are implemented in Workday or other HR/finance software as modules become available.
  • Coordinate building repairs and maintenance with Facilities Management.
  • Manage room reservations for college rooms.
  • Maintain databases for schools and departments as appropriate.
  • Communicate with Associate and Assistant Deans, Department Chairs, Directors, and officers outside the College about college issues, requests, and concerns.
  • Assimilate and distribute information to college departments and faculty in support of the Director of Communications or Deans.
  • Support the Director of Communications with essential college communication activities.
  • Assist with preparing and distributing agendas and taking detailed minutes for Executive Council meetings, advisory boards, and other meetings as directed by the Dean.
  • Assist with preparing and producing college newsletters and annual reports.
  • Provide logistical support for college events and meetings.
  • Maintain and purchase supplies in support of the Finance team.
  • Perform other duties as assigned.
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