Institutional Advisor

BridgeValley CTC•South Charleston, WV

8d•Onsite

About The Position

This is a professional level position responsible for facilitating the application and admission of students into higher education. Job responsibilities require the ability to develop and evaluate alternatives for possible courses of action. Work is performed under immediate supervision, working within guidelines and established standards. Problems faced in this position are highly varied, complex, and often non-recurring, which may require novel and creative approaches to resolution. Decisions have major implications on the management and operations of an area within a department, and may contribute to important strategy, operations, and business decisions that affect the department. This position serves as a member of the Department of Student Services team and provides guidance on retention efforts and best practices to faculty, staff, and administration. This is a non-exempt, hourly position. Actual salary offer with be commensurate with education and experience.

Requirements

Bachelor's Degree with a preference in Counseling, Leadership, Education, or related field OR Associates degree with 5 years of experience
Higher education experience or related experience (preference in a community college)
Customer service experience
Experience with Banner, D2L BrightSpace, Microsoft Office Products
Strong Computer Skills
Strong time management, organizational, and critical thinking skills
Attention to detail and accuracy

Responsibilities

Support students to transition successfully to BridgeValley
Provide academic advising consistent with the college-wide advising model to first-time and transfer students
Serves as a Professional Advisor within Student Services to incoming students and provides onboarding information to ensure student success
Provide information about campus and community resources to assist students in achieving personal, educational, and career goals
Staff all orientation, open house, and open registration events by being an active team member to support student onboarding and success
Assist with the Early Alert Management System
Provide monthly/semester reports to the Director of Advising and Retention regarding at-risk students
Present faculty training workshops on the Early Alert Management System
Collaborate with faculty, program chairs, and academic deans in other departments regarding academic advising and early intervention for at-risk students
Assist students who are undecided when applying with career exploration/assessment options
Develop and present workshops on student success strategies to students including teaching GNST courses
Serve on at least one college-wide strategic plan committee and on ad hoc committees related to student success as needed
Advise at least one student organization, including mentoring students, supporting positive and appropriate community engagement, and modeling professional behaviors to help develop students through their student organization involvement
Other duties as assigned