Institute Director

Aveda Institutes, & Nurtur Salon & Spas•West Chester, OH

3d•Onsite

About The Position

Nurtur Aveda is seeking an experienced Institute Director to provide strategic leadership, operational excellence, and a clear vision for continued growth and success. Founded in 2004, Nurtur Aveda is a community of professionals dedicated to environmental responsibility and developing future leaders in the world of beauty and wellness. We are committed to nurturing talent, developing our team members professionally, and building a workplace where values guide our success. Our culture blends the legacy of Aveda with our own unique vision: to create an environment where people grow, serve, and thrive.

Requirements

Exhibit the ability to identify and achieve goals, execute decisions, and work under strict deadlines
Possess strong leadership skills and experience
College education and/or degree, or equivalent experience in the Beauty Education industry
5-7 years of proven management experience, preferably in an education setting
Ability to work a flexible and/or on-call schedule, including evenings and weekends
Excellent interpersonal, communication, and presentation skills
Demonstrate extreme professionalism and confidentiality in manner, dress, and conduct
Ability to travel locally to events and for out-of-state training and events as necessary

Nice To Haves

Experience as a Director at another Institute is preferred
Comfortability teaching material in the beauty industry is a plus

Responsibilities

Uphold the Nurtur Core Values and Behaviors and Aveda Success Factors
Plan and grow the Institute as a profitable business while leading and managing the overall operations of the campus with a high focus on teamwork, culture, and leadership development
Ensure strict compliance with state board regulations, NACCAS standards, and DOE requirements
Develop and implement strategies to enhance business performance, including services, retail sales, key performance indicators (KPI's), tuition, and student and staff retention
Foster a positive and collaborative work environment, promoting the growth and development of both students and staff
Oversee budget management, financial planning, and resource allocation
Provide ongoing recognition, support, and motivation for all Institute team members and students
Facilitate and lead regularly scheduled meetings, huddles, and one-on-ones with team members and attend leadership meetings as required
Work closely with respective team members to facilitate effective recruiting, onboarding, and offboarding processes, including but not limited to communicating staffing needs, conducting interviews, training new hires, coaching team members, and following appropriate disciplinary and termination procedures
Partner with Education Manager and Student Success Team Lead to provide support, coaching, and mentoring for students to effectively resolve challenges and conflict resolution
Maintain an active oversight of the Instructor Training Program, ensuring compliance between the curriculum and state board requirements
Implement and model exceptional customer service standards by ensuring unparalleled experiences
Conduct team member annual reviews, observe classroom and clinic floor education, and make recommendations for training
Ensure guest, student, and team member satisfaction