Installer

Alliance Laundry Systems•Gulf Breeze, FL

8d•Hybrid

About The Position

The Installer installs, services, and repairs commercial laundry equipment for internal and external clients in accordance with Alliance Laundry Systems quality standards, policies, procedures, techniques, and safety requirements. The role supports customers such as laundromat owners, Speed Queen franchise operators, and on-premises laundry managers. It is a hybrid position located in Gulf Breeze, Florida, with travel within the service territory and some overnight travel required. A company vehicle may be provided. The Installer performs equipment and parts repair, installation, startup, operation, preventive maintenance, troubleshooting, and related customer support. The position includes diagnosing equipment problems, advising clients, arranging replacement parts, documenting work and expenses, maintaining vehicle inventory, and responding to assigned emergency or unscheduled maintenance requests. The Installer communicates escalations to the Service Manager and contributes to best practices and process improvements.

Requirements

High school diploma or equivalent.
Knowledge of single-phase electric power equipment.
Strong mechanical aptitude and ability to identify, diagnose, troubleshoot, and resolve mechanical and electrical issues.
Ability to read, interpret, and understand electrical and mechanical drawings.
Strong organizational skills, attention to detail, and ability to manage multiple projects and deadlines independently.
Excellent written, verbal, and interpersonal communication skills; ability to communicate professionally across organizational levels.
Resilience and ability to navigate ambiguity and change.
Strong work ethic, initiative, and proactive approach.
Valid driver’s license and clean motor vehicle record.
Ability to perform the listed physical activities, including sitting, standing, walking, kneeling, squatting, stooping, bending, climbing, and manual dexterity.
Ability to frequently lift, carry, push, and pull up to 50 pounds; assistive devices are provided for heavier items.
Ability to talk and hear, manipulate objects or controls with hands, and perform computer-based work requiring periods of sitting, close vision, and adjustment of focus.

Nice To Haves

At least 3 years of experience repairing commercial, military, industrial, or manufacturing equipment; equivalent combinations of education, training, and experience will be considered.
Experience with telephone and email or ticketing-system-based customer support.
Proficiency with MS Outlook, Word, and Excel.

Responsibilities

Repair, install, start up, and operate commercial laundry equipment and parts according to company standards and safety requirements.
Diagnose equipment issues and provide customers with findings, recommendations, and instructions on equipment use after installation and testing.
Assist with routine preventive maintenance of parts and equipment.
Take parts for repair or order parts needed to replace faulty or worn-out components.
Write accurate reports summarizing work performed.
Assist with disassembling equipment and parts for maintenance or repair.
Research and place parts orders; review work orders and invoices to ensure parts are ordered in time to meet deadlines.
Maintain inventory for the assigned company vehicle and report company expenses properly.
Travel by company vehicle to customer locations for on-site repairs, troubleshooting, and installations, and respond to emergency or unscheduled maintenance requests assigned by the Service Manager.
Communicate escalations to the Service Manager and contribute to best practices and process improvements.
Perform other tasks needed to maintain efficient department operations.