Installer

Overhead Door•Green, OH

21d

About The Position

The Installer is responsible for the professional installation, maintenance, and repair of residential garage doors, openers, and related equipment. The role includes removing used doors and components, installing new systems, and servicing a range of equipment. Installers work with customers, team members, and management to provide quality service, follow safety requirements, and maintain customer satisfaction. The position involves work at residential, commercial, and construction sites, indoors and outdoors, with travel between locations in a company vehicle. Installers encounter varying weather conditions and use hand and power tools, sometimes at heights. The role requires frequent standing, lifting, reaching, bending, climbing, and kneeling, including lifting up to 75 pounds. PPE must be worn at job sites. Standard hours are Monday through Friday, with occasional early mornings, evenings, or weekends depending on customer scheduling and emergency service calls.

Requirements

A minimum of 1–3 years of experience in garage door installation or a related trade.
High school diploma or GED.
Excellent written and verbal communication skills when interacting with staff and customers.
Strong attention to detail and workmanship.
Ability to work independently and as part of a team.
Ability to read and interpret safety rules, operating and maintenance instructions, blueprints, and procedure manuals.
Basic math skills, including calculating proportions, percentages, area, circumference, and volume.
Ability to read a tape measure and convert nominal measurements.
Willingness to learn products and processes.
Valid driver’s license.
Ability to work outdoors in varying weather conditions.
Ability to lift up to 75 pounds and perform repetitive standing, lifting, reaching, bending, climbing, and kneeling.
Ability to work on ladders at varying heights.
Ability to successfully pass pre-employment screening, including background and drug screening.
Must wear PPE on job sites, including gloves, hard hats, eye protection, and steel-toe boots.

Nice To Haves

Construction, carpentry, or mechanical experience is preferred.

Responsibilities

Assess residential garage door installation and service requirements by evaluating site conditions, equipment needs, and potential construction modifications or obstructions before starting each job.
Document the full scope of work, including additional services or adjustments needed, and communicate it to the Salesperson and/or Scheduling Supervisor for approval.
Install residential garage doors, openers, springs, tracks, cables, hinges, locks, and related hardware according to manufacturer specifications and company standards.
Perform service and diagnostic work on a range of residential garage door systems, including rolling steel doors, torsion springs, and dock equipment.
Complete minor framing, construction adjustments, and modifications to support accurate and secure installations.
Ensure work complies with local building codes, safety regulations, and company quality standards.
Maintain detailed records of work performed, materials used, and job completion status.
Load, unload, inspect, and prepare tools, equipment, and materials for daily assignments.
Keep work vehicles and job sites clean, organized, and well-maintained.
Manage vehicle inventory to ensure adequate parts and supplies are available for service and installation jobs.
Communicate professionally with customers, explain installation and repair processes, and address questions or concerns.
Follow company policies, procedures, and safety protocols.
Perform special assignments or other tasks assigned by a supervisor.