Installer

Action Overhead Garage Door • Prior Lake, MN

9d

About The Position

The Installer installs residential and/or commercial garage doors, door openers, and keyless entry systems in newly constructed or existing homes and commercial buildings. The role includes reviewing work orders for accuracy and completeness before leaving for a jobsite, recording pertinent installation details, and serving as a first line of support for customers. Installers are expected to maintain a neat, clean appearance and treat customers with a high level of service and respect.

The work takes place indoors and outdoors in varied environmental conditions. It involves using standard installation tools and working around vehicles and machinery, with possible exposure to extreme weather, dust, fumes, noise, odors, gases, and heavy traffic. The role requires frequent standing, walking, and lifting, regular use of hands and fingers to handle or operate tools and controls, and frequent lifting or moving of up to 80 pounds.

Requirements

• Strong understanding of garage door systems, including mechanical and electrical components.
• Knowledge of different types of garage doors and openers.
• Excellent mechanical skills and comfort using hand and power tools.
• Good communication and interpersonal skills.
• Ability to diagnose and troubleshoot garage door issues effectively.
• Attention to detail to ensure accurate work orders and precise installation and repair work.
• Safety-conscious approach and ability to follow safety guidelines.
• Ability to manage time and appointments efficiently.
• High school diploma or GED.
• Valid Class D driver's license with a clean driving record.
• Ability to meet the physical demands of the job, including frequently lifting or moving up to 80 pounds.

Nice To Haves

• Previous customer service experience is a plus.
• May be required to obtain certifications related to the assigned area of responsibility.

Responsibilities

• Install garage doors and associated components as indicated on work orders.
• Review work orders for accuracy and completeness and address questions before leaving for the jobsite.
• Align and adjust tracks, level horizontal tracks with a slight raise, provide adequate back hangs, and set operator arms and photo eyes.
• Record pertinent installation details on work orders, including headroom and other issues or problems.
• Communicate professionally with co-workers, management, clients, and other contacts.
• Provide customer support, explain installation procedures, and treat customers with respect.
• Diagnose and troubleshoot garage door issues.
• Follow safety guidelines and manage appointments and time to meet customer needs and deadlines.
• Maintain a neat and clean appearance.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED