Installer - Electronics Design Installation

Nebraska Furniture Mart•Kansas City, KS

3d•$24 - $30

About The Position

Provide professional installation and service support for electronics and custom home solutions, ensuring a high-quality customer experience from start to finish. The role involves installing, troubleshooting, and servicing products while maintaining a commitment to customer satisfaction, product care, and safe work practices. The installer works with electronics, audio/video, networking, control, and related systems, and supports customers, contractors, internal teams, and showroom and team initiatives.

Requirements

Two years of customer contact experience.
One year of experience in electronics service or repair.
Knowledge of home theater, surveillance systems, phone systems, and home network systems.
Knowledge of cable and wire types and applications.
Ability to identify audio devices and components and understand their interconnections.
Knowledge of construction and structural techniques, requirements, and issues.
Knowledge of device placement, proper cable installation and dressing, ventilation and space requirements, and equipment layout and mounting techniques.
Ability to follow directions accurately and communicate clearly and concisely.
Valid driver’s license and acceptable driving record; Missouri residents must have a Class E driver’s license.
Must meet and comply with applicable standards set forth in the Federal Motor Carrier Safety Act.
Must pass a lift test demonstrating the ability to lift, push, and pull the weights required for the department.
Ability to work night, weekend, and/or early morning hours based on business needs.
Pre-employment screening includes, but is not limited to, a criminal background check.

Nice To Haves

High school diploma or GED.
Two years of wiring experience.
CEDIA or other industry-recognized certifications.
Basic construction power tool and carpentry skills.

Responsibilities

Install electronics, audio/video, networking, control, and related systems according to specifications, wiring diagrams, and installation standards.
Troubleshoot equipment and system issues, test functionality, and provide effective solutions.
Coordinate installation schedules with customers, contractors, and internal teams to complete projects accurately and on time.
Educate customers on product features, operation, and system capabilities.
Maintain accurate service documentation, manage parts inventory, and support warranty and repair processes as needed.
Support showroom displays, special projects, and team initiatives.
Help maintain company vehicles, tools, and equipment.

Benefits

Same-day pay with on-demand access to earned pay.
Competitive pay with generous annual increases of up to 7%.
Health, dental, vision, and life insurance.
Short- and long-term disability coverage.
Paid holidays upon hire.
Paid time off after 90 days.
Staff merchandise discount.
Virtual and in-person career development opportunities at all levels.
Paid community volunteer opportunities.
Tuition reimbursement.
401(k) retirement plan with immediate enrollment and company match eligibility after one year.
Berkshire Stock offered as an investment option in the 401(k).