Installer - Electronics Design Installation

NFM • Kansas City, KS

3d

About The Position

Provide professional installation and service support for electronics and custom home solutions, ensuring a high-quality customer experience from start to finish. The role involves installing, troubleshooting, and servicing products while maintaining a strong commitment to customer satisfaction, product care, and safe work practices. Work includes coordinating with customers, contractors, and internal teams, educating customers about products, and supporting showroom displays and team initiatives.

Requirements

• High school diploma or GED preferred.
• Two years of customer contact experience required.
• One year of experience in electronics service or repair.
• Knowledge of home theater, surveillance systems, phone systems, and home network systems.
• Knowledge and skill in cable and wire types and applications; identifying audio devices, components, and interconnections; construction and structural techniques, requirements, and issues; device placement; proper cable installation and dressing; ventilation and space requirements; equipment layout and mounting techniques; following directions accurately; and clear, concise communication.
• Valid driver’s license and acceptable driving record. Missouri residents must have a Class E driver’s license.
• Must meet and/or comply with applicable standards set forth in the Federal Motor Carrier Safety Act.
• Must pass a lift test and be able to lift, push, and pull the required weights for the department.
• Ability to work night, weekend, and/or early morning hours based on business needs.
• Pre-employment screening includes, but is not limited to, a criminal background check.

Nice To Haves

• Two years of wiring experience.
• CEDIA or other industry-recognized certifications.
• Basic construction power tool and carpentry skills.

Responsibilities

• Install electronics, audio/video, networking, control, and related systems according to specifications, wiring diagrams, and installation standards.
• Troubleshoot equipment and system issues, test functionality, and provide solutions to ensure products perform as intended.
• Coordinate installation schedules with customers, contractors, and internal teams to complete projects accurately and on time.
• Educate customers on product features, operation, and system capabilities.
• Maintain accurate service documentation, manage parts inventory, and support warranty and repair processes as needed.
• Support showroom displays, special projects, and team initiatives.
• Help maintain company vehicles, tools, and equipment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED