Installed Sales Project Manager

The Building Center Inc•Pineville, NC

13h•Onsite

About The Position

The Installed Sales Project Manager is responsible for the end-to-end execution of all assigned Installed Sales projects, from post-award handoff through final completion. This role owns schedule, cost control, quality, and customer satisfaction for each project while working closely with Estimators during pre-construction and the Procurement team to ensure materials are sourced accurately and delivered on time. The Project Manager serves as the primary operational owner of projects and is accountable for ensuring each job is executed efficiently, profitably, and in alignment with customer expectations.

Requirements

3+ years of project management experience in construction, installed sales, or building materials preferred.
Strong understanding of construction sequencing, materials, and installation processes.
Experience collaborating with estimating and procurement teams.
Excellent organizational, communication, and problem-solving skills.
Ability to manage multiple active projects simultaneously.
Proficiency with project management tools, scheduling software, and Microsoft Office.
Strong customer-service mindset and ability to manage expectations.

Responsibilities

Assume full responsibility for all assigned Installed Sales projects once awarded.
Manage project scope, schedule, and execution to ensure on-time, on-budget delivery.
Coordinate installation activities, subcontractors, and field resources.
Maintain consistent job progress and resolve issues proactively.
Participate in pre-award reviews to understand scope, assumptions, and pricing.
Validate labor, material quantities, and installation requirements prior to project kickoff.
Identify potential risks, conflicts, or constructability concerns before execution begins.
Provide feedback to Estimators to improve future pricing accuracy and efficiency.
Provide timely updates to internal teams regarding installation status, delays, and next steps.
Work closely with Procurement to confirm material specifications, pricing, lead times, and delivery schedules.
Ensure materials are ordered correctly and arrive on site in alignment with installation schedules.
Proactively manage substitutions, shortages, or vendor delays minimizing project impact.
Verify material readiness prior to scheduling installers.
Develop and maintain detailed project schedules.
Coordinate subcontractor availability, sequencing, and jobsite readiness.
Adjust schedules as needed while minimizing disruption to customers and installers.
Ensure all work is completed in compliance with safety, quality, and company standards.
Serve as the primary point of contact for customers during project execution.
Communicate schedules, updates, and changes clearly and professionally.
Address customer concerns promptly and escalate issues when necessary.
Maintain strong builder and contractor relationships through consistent delivery.
Monitor job costs and labor efficiency throughout execution.
Identify and mitigate cost overruns or scope changes.
Support accurate billing and job closeout documentation.
Partner with leadership to ensure projects meet margin expectations.
Maintain accurate project documentation, schedules, and status updates in CRM or project systems.
Track milestones, completions, and punch-list items.
Support post-project reviews and continuous improvement initiatives.