Installation Training Specialist

James Hardie•Dahlonega, GA
•$55,000 - $70,000•Hybrid

About The Position

James Hardie is seeking an Installation Training Specialist with hands-on construction or installation experience who enjoys teaching others. This role involves becoming an expert in their pergola and cabana systems and then traveling to train dealers and installation crews in the field. The ideal candidate understands construction, can troubleshoot problems, and possesses strong teaching skills. Approximately 50% of the time will be spent traveling, including overnight stays, to work directly with dealer installation crews.

Requirements

  • Construction or skilled trades experience
  • Carpentry experience
  • Mechanical or equipment installation experience
  • Building products experience
  • Field service or field installation experience
  • Outdoor structures or specialty construction experience
  • Experience leading, mentoring, or training installation crews
  • Strong mechanical aptitude and hands-on problem-solving skills.
  • Comfort using measurements and basic construction principles.
  • Strong communication skills and the ability to explain how something should be built or installed.
  • A professional, customer-focused approach.
  • Valid driver's license.
  • Ability to lift up to 75 pounds.
  • Ability to travel approximately 50%, including overnight travel.

Nice To Haves

  • Previous pergola or cabana experience is not required, but the ability to learn products and teach others is essential.

Responsibilities

  • Train new dealers and installation crews on how to properly build and install pergola and cabana systems.
  • Provide hands-on demonstrations and coaching throughout the installation process.
  • Teach construction and installation fundamentals, including measuring, leveling, getting structures plumb and square, and understanding product-specific installation requirements.
  • Provide refresher training for existing dealers and new installation crews.
  • Troubleshoot installation challenges and help crews identify practical solutions.
  • Communicate with dealers before training to help prepare them for successful installations.
  • Support trade shows and other special installation activities as needed.
  • Serve as a knowledgeable, professional resource for our dealer network.

Benefits

  • Competitive salary
  • Bonus eligibility
  • Health coverage (medical, dental, vision)
  • Life insurance
  • Vacation
  • Company holidays
  • 401(k) with match
  • Parental leave
  • Wellness programs
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