Installation Technician - Los Angeles, CA

Cook Solutions Group•Los Angeles, CA

1d•Onsite

About The Position

Cook Solutions Group (CSG), recognized as a 100 Best Companies to Work for, is seeking a Full-Time Installation Technician for the Los Angeles, CA area. This role requires excellent customer service, communication, and time management skills, a professional attitude and appearance, and the ability to thrive in our "We Make It Happen!" culture. The position involves installing wires and equipment, responding to service calls, conducting site surveys, performing installation startup, system commissioning, and customer training.

Requirements

High School Diploma or GED equivalent required.
3 - 5 years of electronic and physical security service and installation experience and/or training; or equivalent combination of education and experience.
Valid driver's license and clean driving record.
Ability to travel up to a week if necessary.
The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl.
The employee must occasionally lift and/or move up to 100 pounds and regularly lift and/or move up to 50 pounds.

Nice To Haves

Knowledge of security equipment such as alarm systems, access control, video, CCTV systems, drive up systems, & under-counter teller equipment is preferred.
Knowledge of Bosch, DMP, March DVR, 3VR, and/or Lenel Access control product lines preferred.
Customer service experience is a plus.

Responsibilities

Installs electronic and physical security products.
Installs and pulls wire as per specifications.
Accounts for all installation tools and equipment and all job parts and inventory.
Tests all installed/serviced equipment to ensure proper performance and compliance with customers' requirements.
Communicates important project status information to management and customers as necessary (installation or service).
Conducts site surveys upon request of management.
Completes and turns in all required paperwork in a timely manner according to established procedures and deadlines, i.e., timesheets, expense reports, change orders, equipment transfers, etc.
Maintains and controls assigned truck stock inventory in an organized manner.
Keeps assigned vehicle clean inside and out.
Coordinates and ensures vehicle is maintained according to established standards.
Responsible for training less experienced employees and trainees on company procedures, systems, and installation/service techniques.
Performs other related duties as assigned.

Benefits

Competitive salaries
CSG pays 90% of the PPO insurance premium for the employee
CSG pays 100% of the premium for a high deductible plan
CSG pays 50% for dependents' insurance premiums
401(k)-retirement match
Paid Time Off (PTO)
8 paid holidays per year
16 hours of Paid Time Off a year for volunteer time through the Cook Career Builders program
Commute time
Company vehicle and gas card
Quarterly bonus program
Tuition reimbursement