Installation Supv

American Greetings•Knoxville, TN

4d•Hybrid

About The Position

American Greetings is seeking a hands-on Installation Supervisor to lead a team of associates responsible for retail fixture installations, merchandising resets, store remodels, fixture relocations, and repairs in the Nashville/Hermitage area. This role combines people leadership, project management, and customer partnership to ensure retail initiatives are executed safely, on time, and to the highest quality standards. The Installation Supervisor partners closely with Field Management and store leadership to deliver exceptional results across a designated territory. The territory boundaries for this position are: North: Southern Louisville, KY South: North Birmingham, AL East: Jasper City/Chattanooga, TN West: Corinth, MS/Clarksville,TN

Requirements

Strong leadership, communication, and relationship-building skills.
Excellent planning, organization, and problem-solving abilities.
Ability to manage multiple priorities in a fast-paced environment.
Experience using mobile technology, scheduling applications, and Microsoft Office or similar business software.
Ability to interpret planograms, diagrams, and written project instructions.
Valid driver's license meeting American Greetings' driving requirements
Ability to speak, read, write, and understand English
Regularly required to stand, stoop, walk, and sit; use hands to manipulate, handle, carry or push; and reach with hands and arms.
Frequently required to lift, push and/or move up to 60 lbs. with assistance.
Frequently required to stand for extended lengths of time, up to eight hours with breaks.
Regular use of company approved hand and power tools. May be required to use ladders, hand trucks, and dollies.
On occasion, will be required to drive long distances to reach work locations.

Responsibilities

Lead retail installation projects, including merchandising resets, fixture assembly, remodels, relocations, and repairs.
Plan and coordinate workloads, staffing, schedules, and project timelines using company systems.
Partner with Field Management to execute customer programs and respond to changing business needs.
Build strong relationships with store management to ensure successful project execution and customer satisfaction.
Ensure all work meets company quality standards, safety requirements, budgets, and project deadlines.
Monitor project progress, resolve installation or compliance issues, and complete required reporting and documentation.
Track shipments, manage installation materials, and coordinate with internal support teams.
Analyze workload and reporting data to support staffing, budgeting, and operational planning.
Maintain company tools, equipment, and vehicle in accordance with company policies.
Travel throughout the assigned territory to support retail partners.