Installation Supervisor (Security)

Johnson Controls • Farmington Hills, MI

3d • Onsite

About The Position

Johnson Controls is a global organization focused on helping customers create safer, smarter, and more efficient environments. In this role, you will support security project delivery with a strong focus on customer satisfaction, operational excellence, and safe execution. As the Installation Supervisor, you will act as the on-site leader for assigned Core Commercial Business security projects. You will plan, coordinate, and complete installation work while balancing schedule, quality, financial performance, and customer communication. This role also manages quick-turn work by leading a small team of technicians and leveraging security subcontractors when needed.

Requirements

• 3-5 years of supervision or management experience in the related security systems industry.
• Experience managing small and large scale installation projects.
• Experience in financial forecasting and budgeting.
• Customer service and conflict resolution skills.
• Supervisory and instructional skills.
• Work scheduling experience.
• Knowledge of pertinent security system applications.
• Strong project management skills demonstrated through past work experience and training.
• Excellent oral and written communication abilities.
• Clean driving abstract, as this is a driving position.
• Ability to obtain security clearances required to access project sites.

Nice To Haves

• Advanced electronic and networking knowledge.
• Proficiency in Microsoft Office, MS Project, and PlanGrid.

Responsibilities

• Plan, execute, and complete security projects for assigned customers.
• Coordinate installation activities and ensure projects are delivered on schedule.
• Manage project financial results, including costs, billings, and collections.
• Maintain a strong balance between customer satisfaction and project profitability.
• Actively pursue and manage change orders throughout the project lifecycle.
• Communicate with customers during all phases of the project.
• Direct subcontractors, technicians, designers, and administrators as needed.
• Ensure warranty work is completed properly and in a timely manner.
• Ensure work complies with provincial, local, and federal legal requirements.
• Support quick-turn project execution with a small technician team and security subcontractors.
• Lead with accountability, integrity, and a strong commitment to safety on every project.
• Stay close to the work by coordinating schedules, resources, and site activity to remove obstacles for the customer.
• Use clear communication and practical problem-solving to keep projects moving and improve outcomes every day.
• Build trust across sales, installation, service, and branch teams by working collaboratively and supporting shared goals.
• Manage installation project schedules, staffing, and subcontractor coordination with attention to detail.
• Provide training, coaching, and counseling to technical associates as needed.
• Support the Install & Service Manager and help maintain a positive, customer-focused branch environment.
• Operate with high ethics and ensure Johnson Controls staff and subcontractors follow all safety standards and requirements.

Benefits

• Competitive salary.
• Paid vacation, holidays, and sick time, including 15 days of vacation in the first year.
• Comprehensive benefits package including 401K, medical, dental, and vision care available day one.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• Competitive Bonus plan that will take into account individual, group, and corporate performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed