Installation & Service Engineer

Kurt J Lesker Company • ,

2d • Remote

About The Position

We are currently looking for an Installation and Service Engineer to join our Process Equipment Division. You will be responsible for various system installations across Europe, troubleshooting both mechanical and electro-mechanical assemblies, as well as providing technical support for both our internal and external customers. This role offers an excellent opportunity to work with innovative technologies, support leading organisations across a range of industries, and make a real impact on customer success.

Requirements

• BSc in a scientific discipline (e.g. physics, chemistry, materials science etc.)
• 5+ years experience in a field service, installation, service engineering, or similar technical role
• Thorough understanding of vacuum technology and thin film deposition techniques and processes
• Excellent troubleshooting and problem-solving skills
• Strong communication skills
• Ability to travel regularly throughout the UK and internationally.

Responsibilities

• Provide system installation and support for both KJLC/KDF PVD tools
• Trouble-shooting of any level mechanical, electro-mechanical assemblies or coating systems
• Performing preventative maintenance, system upgrades, and field modifications
• Interaction with customers regarding service enquiries via phone, email and video-conferencing
• Travelling to customer sites across the UK and Europe to carry out installation, service, and support activities
• Delivering customer training on system operation, software, and hardware
• Thorough understanding of software navigation and PC operation
• Interpreting technical drawings, schematics, and system documentation
• Ability to perform helium leak detection and perform basic analysis using a Residual Gas Analyzer (RGA)
• Building strong relationships with customers and acting as a trusted technical advisor

Benefits

• Competitive salary
• 25 days annual leave + bank holidays
• Matched pension up to 5%
• Health Cash Plan offering £600 per annum towards your standard healthcare costs for both you and your family, plus access to a free 24-hour doctor service
• Income protection insurance
• Cycle to work scheme
• Enhanced maternity/paternity pay
• Corporate, wellness and charity events throughout the year with the option to earn an extra day of annual leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior