Installation Materials Department Manager

Floor & Decor•Stapleton, CO

20h•Onsite

About The Position

The Installation Materials Department Manager is responsible for achieving sales budgets and providing an exceptional shopping experience to every customer. This role involves adhering to company guidelines for sales, customer service, and staff training and development. The manager will also drive and teach the P's of retail, engage customers to ensure a quality shopping experience, and strategically merchandise the store according to company guidelines. Maintaining store presentation standards, ensuring safety and security, and supporting a seamless customer service focus are key aspects of this position. The role also includes administrative duties such as conducting competitive shops, analyzing business reports, managing inventory, and interfacing with corporate headquarters. Supervisory responsibilities include scheduling, performance assessment, training, and development of store associates, as well as addressing performance issues and ensuring compliance with company policies. Store operations duties include assisting with HR and loss prevention issues and opening/closing the store.

Requirements

Three to five years retail management experience and proven ability direct operations.
Ability to perform in a high volume, highly complex location.
Ability to demonstrate initiative and be a self-starter.
Demonstrated proficiency in recruiting, hiring, and training associates.
Excellent communication, interpersonal and analytical skills.
Ability to exercise independent discretion and judgment in managing a fast-paced environment adapting to change with a sense of urgency.
Demonstrated ability to increase the company’s overall market share.
Must possess excellent customer service skills and work well under pressure

Responsibilities

Drive, teach and adhere to the P’s of retail to include but are not limited to People, Product, Price, Purchasing, Position, Presentation, Promotion and Pro Services
Engage customers and provide a quality shopping experience, and ensure store associates provide quality customer service
Strategically merchandize and utilize the company guidelines to outline merchandising practices.
Ensure store presentation standards are achieved and maintained.
Guarantee safety and security of customers and employees by following established guidelines and procedures regarding loss prevention and risk management.
Assist the Chief Executive Merchant in supporting, modeling, and enhancing seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers.
Work as KCM or Manager on Duty as required
Conduct weekly competitive shops.
Communicate pricing and/or inventory issues to the senior team.
Analyze and work all business reports in order to be in the best merchandising, in-stock and pricing position.
Utilize computer and point of sale systems to maintain accurate inventory, cycle counts, and profit and loss management, including shipping and receiving of inventory.
Ensure brand standards and operating standards meet or exceed expectations to support brand consistency.
Interface with corporate headquarters employees.
Ensure maximum scheduling coverage during peak traffic periods.
Review and assess the performance of associates on a timely basis.
Train, develop, supervise and define workload of store associates as appropriate.
Monitor associate retention and career development, and communicate improvement efforts to Chief Executive Merchant.
Address and document unsatisfactory performance and policy violations of associates through administration of disciplinary action and performance counseling.
Ensure compliance to scheduling, hiring, payroll and business planning processes.
Monitor, maintain and follow company policies; support company expectations and systems.
Perform additional managerial duties as necessary.
Assist the Chief Executive Merchant in handling store level human resources or loss prevention issues as necessary.
Available to open and/or close the store in an effective manner.