Installation Manager

CRST The Transportation Solution•Charlotte, NC

3d•Onsite

About The Position

As the Installation Manager, you’ll ensure every Whirlpool product installation meets the highest standards of safety, quality, and efficiency. In this role, you’ll spend time in the field reviewing work, auditing installation teams, and collaborating directly with clients to keep projects on track. This is a highly client-facing position where you’ll build strong relationships, troubleshoot challenges in real time, and help deliver an exceptional service experience. Your leadership will be key in upholding CRST’s commitment to safety, quality, and dependable service for our Whirlpool partner.

Requirements

High school diploma or GED
Field-based experience in inspections, audits, or operations support
Strong communication and organizational skills
Ability to lead through influence and coach others

Nice To Haves

A two-year degree or equivalent work experience with demonstrated success
Experience in construction, installation, or logistics
Familiarity with audit and compliance reporting processes

Responsibilities

Inspect and verify installations to meet safety, manufacturer, and company standards
Conduct workmanship and customer service audits; document and report findings
Serve as the primary contact for site supervisors and clients on scheduling and readiness
Provide coaching and feedback to installation teams based on audit results
Participate in daily reporting, dock meetings, and operations calls
Step in as backup support for Operations or Warehouse leadership when needed