Installation Manager

Convergint•Potsdam, NY

11d•$80,000 - $120,000•Onsite

About The Position

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Installation Manager to join our amazing culture. In this role, you will be responsible for managing the electrical installation team and/or installation subcontractors. Supervise the installation process, which includes, but is not limited to, building field panels, installing cable/wire, installing field devices and panels, terminating cables/wire, and assisting the Project Specialist with start-up and commissioning on assigned Fire, Security, and/or Building Automation projects. Ensures delivery of projects effectively and within budgeted cost and time schedules. As an Installation Manager, you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

Requirements

Proficient construction skills and understanding of low voltage system drawings.
Excellent understanding of design drawings including wiring and labeling methods, system wiring, wiring methods, and cable support.
Very familiar with drawings, schematics, manuals, and other specifications to determine installation procedures unassisted.
Excellent customer focus and ability to work under pressure; ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted.
Strong mechanical and low voltage electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper) and ability to read blueprints and drawings; solid math skills (for some positions, this may include calculating area, velocity, resistance, voltage, etc.)
Strong verbal, written and interpersonal communication skills.
Education: High School/GED or equivalent experience
Minimum Experience: 5+ years relevant field experience
Previous supervisor experience
Previous construction experience including high level of electrical or a low voltage background
Experience in one or more of the following industries: electronic security, fire alarm & life safety, and/or building automation

Nice To Haves

Relevant trade designation (e.g. Electrician)

Responsibilities

Supervises team of Electrical Installation colleagues and oversees their work and installations. Supervisory duties include, but are not limited to: mentoring, coaching and developing colleagues. Responsible for interviewing, hiring, planning, assigning and directing work, performance management, project budget and quality assurance. May oversee installation subcontractor work.
Oversees all aspects of the electrical installation work on assigned projects.
Acts as the primary contact with customers and internal colleagues in providing electrical installation support and training. Provides training and development for Electrical Installers. Handles the more complex issues that may have been escalated from less-experienced colleagues.
Provides guidance and training for a wide variety of manuals, schematics, and wiring diagrams, and repairs equipment, utilizing advanced knowledge of low voltage troubleshooting skills and using standard test instruments and hand tools.
Responsible for Electrical Installers and subcontractor safety, including but not limited to annual training, job site safety analysis, proper Personal Protective Equipment (PPE) use, tool box talks, etc.
Accountable for maximizing customer satisfaction. Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service. Takes ownership of onsite project including safety, quality and performance. Observes and practices Convergint Quality Standards.
Identifies opportunities for improvement including installation methods to improve profitability and quality.
Works closely with the Project Manager to plan and schedule installations; makes recommendations regarding potential changes in scope, and identifies ways to continuously improve customer satisfaction.
Performs other duties and responsibilities as requested or required.