Installation Manager - Hands-On Leader - Columbus, Ohio

The Wasserstrom Company•Columbus, OH

9d•Onsite

About The Position

The Wasserstrom Company is the leading Food Service Distributor in the nation. Established in 1902, we are a family owned company with our headquarters in Columbus, Ohio. We currently have an open opportunity as an Installation Manager. This position is responsible for providing quality installation service for customers that promotes satisfaction by exceeding their expectation while maintaining profitability for the Company. Creates new ways of doing business, managing labor, controlling expenses and managing our customer’s needs. Responsible for our parcel truck fleet, and a warehouse. May perform other tasks as needed.

Requirements

2 year / Associate Degree
5 years relevant installation experience
2 years of supervisory experience
Proficient computer skills; ability to use MS Office Suite, including Outlook
Technical ability to learn and use a variety of software programs
Ability to analyze data and formulate recommendations based on the analysis
Communicates well with others; speaks and writes clearly; asks for and offers help when needed
Proactively seeks out continuous improvement opportunities
Interpersonal; resolves questions and concerns in a professional manner; maintains confidentiality
Detail oriented; meets quality standards and demonstrates accuracy and thoroughness
Organized; completes work in a timely manner; able to prioritize and meet deadlines
Problem-solver; gathers and analyzes information skillfully and generates suggestions for improving work
Capable of working independently and as a member of a team; contributes to building a positive team spirit
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Intermediate knowledge of Microsoft Word, Excel and Outlook.

Responsibilities

Manages installation of equipment to the Wasserstrom Companies and customers specifications.
Act as Company representative when interacting with our customers, always reflecting a positive attitude and driven to achieve customer satisfaction.
Manage modifications in the field to the standards of our customers as well as the Company.
Is pro-active in correcting repairs needed in the field and helping to create new ways of doing jobs to alleviate continued discrepancies.
Develop and maintain a level of trust and respect with co-workers, management, sales associates and our customers that fosters a positive environment.
Performs data analysis on financials to identify continuous improvement opportunities and new revenue streams.
Supervise associates within the Installation Department.
Supervise our parcel truck fleet within Columbus metro area.
Supervise associates in our equipment warehouse.
Plans, assigns and directs work of the team, assigning tasks as necessary and explains proper procedures.
Manage budget, labor and warehouse costs.
Provide training and performance feedback.
Conduct associate check-ins; responsible for achievement of goals and objectives.
Ensures compliance with company policies and procedures.
Conduct other supervisory tasks as needed.