Installation & Service Engineer (m/w/d)
About The Position
Kurt J. Lesker Company is seeking an Installation and Service Engineer to join its Process Equipment Division. The role is remote and can be based in the UK, Germany, or Poland. The engineer will install and support KJLC/KDF PVD systems across Europe, troubleshoot mechanical and electro-mechanical assemblies and coating systems, and provide technical support to internal and external customers. The position involves regular travel to customer sites in the UK and internationally, customer training, and direct interaction with customers by phone, email, and video conferencing. Kurt J. Lesker Company is a global advanced-manufacturing company supplying vacuum products and systems to semiconductor, aerospace, medical, and optical industries. The company states that it has over 70 years of expertise and is committed to sustainability, ethical practices, and a workplace culture that values excellence. It is an equal opportunities employer and welcomes applications from suitably qualified individuals. Applicants needing reasonable adjustments to the recruitment process are encouraged to contact the company in advance.
Requirements
- BSc in a scientific discipline, such as physics, chemistry, or materials science.
- At least 5 years of experience in field service, installation, service engineering, or a similar technical role.
- Thorough understanding of vacuum technology and thin-film deposition techniques and processes.
- Excellent troubleshooting and problem-solving skills.
- Strong communication skills.
- Ability to travel regularly throughout the UK and internationally.
- Thorough understanding of software navigation and PC operation.
Responsibilities
- Provide system installation and support for KJLC/KDF PVD tools.
- Troubleshoot mechanical and electro-mechanical assemblies and coating systems at any level.
- Perform preventative maintenance, system upgrades, and field modifications.
- Respond to customer service enquiries by phone, email, and video conferencing.
- Travel to customer sites across the UK and Europe to carry out installation, service, and support activities.
- Deliver customer training on system operation, software, and hardware.
- Interpret technical drawings, schematics, and system documentation.
- Perform helium leak detection and basic analysis using a Residual Gas Analyzer (RGA).
- Build strong customer relationships and act as a trusted technical advisor.
Benefits
- Corporate, wellness, and charity events throughout the year.
- Option to earn an extra day of annual leave through participation in events.
- Local benefits depending on the country (UK, Germany, or Poland).
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What This Job Offers
Job Type
Full-time
Career Level
Senior
