Installation Administrative Assistant

Wasserstrom • Columbus, OH

11h

About The Position

Founded in 1902, N. Wasserstrom is a national leader in the manufacturing and distribution of foodservice equipment and supplies. From design through installation, we operate as a global supplier, custom manufacturer, and consolidator of fixtures, furniture, and equipment, delivering flexible solutions to the places where people eat, sleep, work, play, shop, and gather. Our success is driven not just by our national presence, buying power, regional consolidation, logistics operations, creative expertise, and innovative engineering, but by our people. Guided by our core values of Attitude, Effort, Trust, Innovation, and Family , we bring a positive, can-do mindset rooted in teamwork, accountability, and respect for diverse perspectives. We give our best every day by being responsive, resourceful, and resilient, standing by our word and taking ownership of our work. We embrace continuous improvement, encourage new ideas, and learn from mistakes as we push into new territory.

Requirements

• High School or GED
• 1 - 2 years related experience and/or training
• Proficient computer skills; ability to use MS Office Suite, including Outlook, Word, Excel, and PowerPoint
• Technical ability to learn and use a variety of software programs, such as SyteLine
• Knowledge of proper administrative and billing processes
• Demonstrates strong attention to detail and accuracy in processing tasks
• Communicates well with others; speaks and writes clearly; asks for and offers help when needed
• Interpersonal; resolves questions and concerns in a professional manner; maintains confidentiality
• Organized; completes work in a timely manner; able to prioritize and meet deadlines
• Problem-solver; gathers and analyzes information skillfully and generates suggestions for improving work
• Capable of working independently and as a member of a team; contributes to building a positive team spirit

Nice To Haves

• familiarity with inventory systems or invoice workflows is a plus
• Basic understanding of manufacturing and installation processes and procedures

Responsibilities

• Act as primary coordinator for specific installation projects/stores; communicate daily with Account Services team and update installation schedules as needed
• Process install lines within SyteLine for alignment with service requests and ensure accuracy for invoicing
• Monitor job orders in SyteLine for assigned accounts
• Issue SRO’s (Service Request Orders) as directed for installations; align and process invoices
• Respond to questions or requests and direct inquiries to the appropriate associate or cross-functional department as needed
• Complete Matterport scan requests and ensure billing alignment by making sure totals are in line with the quote
• Perform other tasks to support the installation department as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees