Installation Administrative Assistant

The Wasserstrom Company • Columbus, OH

12h

About The Position

This position is responsible for supporting installation activities and serving as the primary internal contact for a select number of client accounts and projects. Primary focus on service order processing, invoice management, and ensuring accuracy and completeness in related departmental transactions for designated services.

Requirements

• High School or GED
• 1 - 2 years related experience and/or training
• Proficient computer skills; ability to use MS Office Suite, including Outlook, Word, Excel, and PowerPoint
• Technical ability to learn and use a variety of software programs, such as SyteLine
• Knowledge of proper administrative and billing processes
• Demonstrates strong attention to detail and accuracy in processing tasks
• Basic understanding of manufacturing and installation processes and procedures
• Communicates well with others; speaks and writes clearly; asks for and offers help when needed
• Interpersonal; resolves questions and concerns in a professional manner; maintains confidentiality
• Organized; completes work in a timely manner; able to prioritize and meet deadlines
• Problem-solver; gathers and analyzes information skillfully and generates suggestions for improving work
• Capable of working independently and as a member of a team; contributes to building a positive team spirit

Nice To Haves

• familiarity with inventory systems or invoice workflows is a plus

Responsibilities

• Act as primary coordinator for specific installation projects/stores; communicate daily with Account Services team and update installation schedules as needed
• Process install lines within SyteLine for alignment with service requests and ensure accuracy for invoicing
• Monitor job orders in SyteLine for assigned accounts
• Issue SRO’s (Service Request Orders) as directed for installations; align and process invoices
• Respond to questions or requests and direct inquiries to the appropriate associate or cross-functional department as needed
• Complete Matterport scan requests and ensure billing alignment by making sure totals are in line with the quote
• Perform other tasks to support the installation department as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED