Install Coordinator

Tr Miller Heating, Cooling, Plumbing, Electrical • Plainfield, IL

3d • Onsite

About The Position

TR Miller Heating, Cooling, Plumbing and Electrical is a fast-growing company built on trust and integrity. We’re more than a service provider – we're a team that genuinely cares about people. We are looking for an Install Coordinator who shares our commitment to customer satisfaction and views this opportunity not just as a job but as a long-term career. Our Install Coordinators are at the center of our installation operations, ensuring every job is scheduled, communicated, and executed with precision. In this role, you’ll play a direct part in delivering a seamless experience for both our customers and install teams while helping us maintain our 5-star standard.

Requirements

• 2+ years of experience in scheduling, coordination, or dispatch preferred (home services or trades experience a plus)
• Strong verbal and written communication skills
• Proficiency with computers, CRM systems, and phone systems
• Highly organized with strong attention to detail
• Ability to multitask and remain calm in a fast-paced environment
• Reliable attendance and strong work ethic
• Ability to remain seated for extended periods and work at a computer throughout the day
• Comfort using phone systems and headset for frequent communication
• Everyone is required to submit a pre-employment background check prior to start date.

Nice To Haves

• home services or trades experience

Responsibilities

• Scheduling and coordinating Plumbing and Sewer installation jobs to ensure efficiency and readiness
• Communicating with customers to schedule installs and provide clear expectations and updates
• Coordinating with install teams, dispatch, warehouse, and internal departments to ensure smooth job execution
• Reviewing job details, materials, and permits in advance to ensure each project is fully prepared
• Managing and adjusting installation schedules to accommodate changes, delays, and urgent needs
• Following up on open jobs to ensure proper completion and delivering a high-quality customer experience
• Other duties as assigned

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Pet Insurance
• Met Law
• Short-Term and Long-Term Disability
• Employee Wellness
• Regular company events and outings throughout the year
• President’s Club - Annual all expenses paid trip for top performers + guest
• Tuition Reimbursement
• Employee Discount Program
• Tool Buy Back Program
• Up to Two weeks of Paid Time Off yearly
• Paid Holidays
• 401(k) plan with 4% company match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed