Install Biller 1

Allegion•Remote, Connecticut, CT

19d•$35,300 - $50,000•Remote

About The Position

Allegion Access Technologies is seeking an Install Biller 1 to support its automatic-door service business. The role independently prepares standard invoices and attaches supporting documentation in accordance with established procedures and data-entry standards. The biller identifies routine, rule-based exceptions, corrects clerical errors when permitted, and documents and escalates missing paperwork, contractual ambiguity, and complex or high-value issues to more senior billers or a supervisor. The position responds to basic billing-paperwork questions from customers and branches, routes inquiries to the appropriate departments, and uses ERP systems, document management tools, email, and entry-level spreadsheets to process transactions and manage daily workflows. The role is accountable for meeting turnaround times and productivity targets while maintaining invoice accuracy and protecting confidential information. This is a flexible remote position for Connecticut, with occasional on-site visits as needed. The listed schedule is Monday through Friday, either 8:00 a.m.–4:30 p.m. EST with a 30-minute lunch or 8:00 a.m.–5:00 p.m. EST with a one-hour lunch.

Requirements

No billing, finance, or administrative experience is required; internships or related clerical roles are acceptable.
Ability to obtain a Connecticut Notary License/Certificate.
Basic computer literacy, including entry-level spreadsheet skills, email management, and ability to learn basic ERP navigation and document management tools.
Strong attention to detail and ability to follow checklists and SOPs to prevent repeated mistakes and reduce routine rework.
Clear, concise, professional written and verbal communication with customers, peers, branch staff, and supervisors.
Basic awareness of common customer billing rules and billing’s role in revenue collection, cash flow, and customer satisfaction.
Understanding of the cost of errors and the importance of appropriate escalation paths.
Receptiveness to feedback, willingness to ask clarifying questions, and cooperation with colleagues to resolve routine issues.
Dependability in completing assigned activities with timely follow-through.
Must be legally authorized to work in the United States; the company does not intend to provide employment visa sponsorship.

Responsibilities

Create standard invoices independently and attach required supporting documents using established SOPs, checklists, and data-entry standards.
Identify rule-based exceptions, such as input errors or missing documentation, and correct obvious clerical errors within defined policies.
Document and escalate missing documentation, contractual ambiguity, and high-value or complex exceptions to a Level 2/3 biller or supervisor.
Respond to basic customer and branch requests about billing paperwork and route inquiries to the appropriate departments.
Use ERP systems, document management tools, email, and entry-level spreadsheets to process low-risk transactions and manage daily workflows.
Meet defined turnaround times and team productivity targets while maintaining high invoice accuracy.
Recognize sensitive information, follow confidentiality and disclosure protocols, and prevent inappropriate disclosure.
Maintain professional working relationships with customers and others involved in the billing process.
Perform other reasonable related duties as assigned by the immediate supervisor or manager.

Benefits

Health, dental, and vision insurance coverage.
Paid time off.
401(k) plan with a 6% company match and no vesting period.
Health Savings Accounts.
Flexible Spending Accounts for healthcare and/or dependent daycare expenses.
Company-paid short-term and long-term disability insurance.
Term life insurance, with an option to purchase supplemental coverage.
Tuition reimbursement.
Voluntary wellness program with monetary rewards for completing wellness activities.
Employee discounts through Perks at Work.
Community involvement and opportunities to give back.
CliftonStrengths assessment and coaching opportunities.
Professional development investment.