Inspector

City of New York•New York, NY

1d•$59,105 - $59,105

About The Position

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances New Yorkers’ daily economic lives. It licenses businesses, enforces consumer protection and workplace laws, supports businesses through equitable enforcement and access to resources, and provides consumers and working families with tools to support financial health and work-life balance. DCWP also conducts research and advocates for public policy. The Inspector conducts field enforcement and undercover inspections, investigates licensed trades and occupations and potential consumer deception, and enforces laws and regulations relating to weights and measures. The role includes preparing reports and summonses, testifying at hearings, using computer systems and tablets to manage assignments and evidence, and performing administrative duties. The position may be eligible for a compressed schedule under the Remote Work Pilot Program. DCWP is hiring on a provisional basis or through the 55-a program.

Requirements

A four-year high school diploma or its educational equivalent, and four years of full-time, satisfactory experience conducting investigations or inspections for a consumer or worker protection agency; or a baccalaureate degree from an accredited college; or a satisfactory combination of education and/or experience equivalent to the stated experience pathway.
All candidates must have a four-year high school diploma or its educational equivalent.
Possess a Motor Vehicle Driver License valid in New York State at appointment and maintain it for the duration of employment.
Communicate clearly and concisely, both verbally and in writing.
Maintain a professional demeanor and demonstrate excellent customer service skills.

Responsibilities

Conduct field enforcement and undercover inspections, and participate in multi-agency enforcement actions.
Enforce weights-and-measures laws and regulations by testing, sealing, condemning, or confiscating weighing and measuring devices, which may include petroleum products.
Inspect and investigate trade practices to detect and eliminate consumer deception.
Inspect and investigate trades and occupations licensed by Consumer and Worker Protection.
Complete reports on investigated complaints, identified violations, and special inspections using tablets, computers, and/or written documents.
Prepare summonses and testify at hearings.
Use computer systems for email correspondence, uploading and saving evidence, researching, and receiving assignments through agency web-based and tablet operating systems.
Perform administrative tasks such as copying and scanning.
Maintain a professional demeanor and provide excellent customer service.
Perform other related work.
Lift weights, walk, use mass transit, and climb stairs as required.