INSPECTOR SPECIALIST (WT: SENIOR COMPLIANCE ANALYST) - 76002289

State of Florida•Boynton Beach, FL

5d•Onsite

About The Position

This position reports directly to the Regional Administrator and is authorized to implement the licensing and enforcement provisions of Chapter 319, 320, 322, and 324, Florida Statutes, regulations, and policies of the Division of Motorist Services for field operations within the region. This position is authorized to monitor the opening, investigation, resolution, and closing of consumer complaints, maintaining appropriate liaison with headquarters and other pertinent jurisdictions and review all Administrative Action documents for complete and correct information prior to the Regional Administrator receiving for approval, and to communicate information to the public via department statutory agents regarding motor vehicle and mobile home taxing, titling, and registration services provided by the Division of Motorist Services. This position will serve as the on-site training coordinator for their respective region field office providing hands on training to office staff.

Requirements

Skill in operation of a personal computer and Microsoft Word and Excel.
Ability to provide excellent customer services and communicate effectively with internal and external customers.
Ability to prepare an investigative report.
Ability to work independently.
Ability to prepare correspondence and prepare reports.
Ability to establish and maintain courteous and professional working relationships.
Ability to research and apply motor vehicle titles and registration policies, regulations, and procedures.
Skill in using Florida Real-Time Vehicle Information System (FRVIS).
Basic knowledge of automotive parts, repairs, and mobile homes.
Ability to operate a motor vehicle.
Must have and maintain a valid driver’s license in good standing (no cancellations, suspensions, or revocations for a minimum of three years prior to employment and for the duration of employment).
No more than three chargeable crashes or any violation of Chapter 316, Florida Statutes, during any consecutive three-year period prior to and throughout employment.
Incumbents will be required to wear a division uniform.

Responsibilities

Implement the licensing and enforcement provisions of Chapter 319, 320, 322, and 324, Florida Statutes, regulations, and policies of the Division of Motorist Services for field operations within the region.
Monitor the opening, investigation, resolution, and closing of consumer complaints.
Maintain appropriate liaison with headquarters and other pertinent jurisdictions.
Review all Administrative Action documents for complete and correct information prior to the Regional Administrator receiving for approval.
Communicate information to the public via department statutory agents regarding motor vehicle and mobile home taxing, titling, and registration services provided by the Division of Motorist Services.
Serve as the on-site training coordinator for their respective region field office providing hands on training to office staff.