Insolvency Advisor, Personal Debt Solutions

BDO•Vancouver, BC

10d•CA$45,000 - CA$77,000•Hybrid

About The Position

BDO is seeking an Insolvency Advisor to join the Personal Debt Solution team in their Vancouver office. This role involves performing initial consultations to assess debtor situations, recommending appropriate options (training provided), assisting debtors and creditors with bankruptcies and proposals, reviewing forms, preparing documents for client signing, and engaging in community outreach, business development, presentations, and social media promotion for personal debt solutions. Success in this role is defined by demonstrating BDO's core values (Integrity, Respect, Collaboration), understanding client needs, providing effective service delivery, contributing to an inclusive work environment, adopting digital tools, and pursuing professional development.

Requirements

2 years or more in Customer Service, financial services banking, credit Counseling, or other relevant area.
Great interpersonal skills with the ability to collaborate with team members, debtors, and creditors.
Demonstrated ability to communicate effectively in various situations.
Strong attention to detail in a fast-paced environment.
Ability to travel on occasion.
Proficient in Microsoft Outlook, Word & Excel.
Excellent time management and organizational skills.
A team player who can also work independently.
Available to work one evening shift a week until 7:30pm.

Nice To Haves

Previous insolvency experience.
Bilingualism (English/French) would be an asset.

Responsibilities

Perform initial consultations to assess the debtor’s situation and recommend appropriate options.
Assist debtors and creditors, both in person and by telephone, as it relates to bankruptcies and proposals.
Review interview forms, and prepare files/documents for client signing.
Community outreach, business development, presentations, and use of social media to promote personal debt solutions offerings.