Airway Heights Inside Team Member
About The Position
The main requirement for Domino's Customer Service Representatives (CSRs) are to have a positive personality, a clear and highly energetic voice, be at least 16 years of age or older, and he or she must also be people oriented. CSRs need to speak with customers throughout their shift in a welcoming and knowledgeable way, so they must know how to deal with various customer related issues or be comfortable handling guests. They must also be well versed when it comes to product details, services, charges and other related important information which will be relayed to customers whenever it is needed, which is trained for the first 3 weeks upon hire. We encourage anyone with a warm smile and can do attitude to apply! We can train the skills needed to be successful in the position with the right attitude!
Requirements
- Be 16 years or older
- Be attentive to detail
- Be customer oriented, friendly and energetic (a bubbly personality)
- Have cash management skills (basic math)
- Be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise (we follow WA minor labor laws which limit 16-17 year old workers to 23 hours per week)
- Be willing to learn and be comfortable performing other workstation duties within the restaurant as needed and work the above listed duties with reasonable accommodation if needed (multitasking)
Responsibilities
- Attracting potential customers by answering product and service questions and advertising/"wobble boarding"
- Opening and maintaining customer customer accounts by recording and updating account information
- Preparing and packaging food products
- Collecting payment and handing out orders to customers
- Resolving product or service issues by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustments, following up to ensure resolution
- Maintaining financial accounts by processes customer adjustments
- Contributing to team effort by accomplishing related requests as needed
Benefits
- Paid sick leave per Washington law
- Health Care benefits for full time employees (30+ hours per week after waiting periods)
- Dental and Vision plans available to purchase
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
