Inside Team Member 7044- Med Lake
About The Position
Domino's Customer Service Representatives (CSRs) are the primary point of contact for customers, requiring a positive personality, a clear and energetic voice, and a strong customer service orientation. CSRs must be adept at handling various customer issues throughout their shift and possess comprehensive knowledge of product details, services, charges, and other relevant information to relay to customers. The role may involve working outdoors in various temperatures, in noisy environments, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust, or toxic chemicals. This job can be physically demanding, requiring repetitive hand use, prolonged standing, bending, twisting, reaching, crouching, stooping, and kneeling.
Requirements
- Be 16 years or older
- Be attentive to detail
- Be customer oriented, friendly and energetic
- Have cash management skills
- Be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise
- Be willing to learn and be comfortable performing other workstation duties within the restaurant as needed and work the above listed duties with reasonable accommodation if needed
Responsibilities
- Attracting potential customers by answering product and service questions and advertising/"wobble boarding"
- Opening and maintaining customer accounts by recording and updating account information
- Preparing and packaging food products
- Collecting payment and handing out orders to customers
- Resolving product or service issues by determining the cause of the problem, selecting and explaining the best solution, expediting correction or adjustments, and following up to ensure resolution
- Maintaining financial accounts by processing customer adjustments
- Contributing to team effort by accomplishing related requests as needed
Benefits
- Paid sick leave per Washington law
- Health Care benefits for full time employees (30+ hours per week after waiting periods)
- Dental and Vision plans available to purchase
- Tips on a daily or bi-weekly basis via an in-store tip pool
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
