Inside Support Supervisor

A1 Garage Door Service

28d

About The Position

Inside Support is a sales teams that is growing fast at A1 Garage Door Service, and we are looking for a leader who can take it to the next level. As the Inside Support Supervisor, you will coach, motivate, and grow a team of inside sales reps who handle follow up leads, phone quote sales, and repair solutions. This is not a back-office role. It is a hands-on sales leadership position where you will drive revenue, build culture, and help a competitive team win every day. We want a leader who thrives on coaching, running contests, and inspiring reps to consistently exceed goals while delivering outstanding customer experiences.

Requirements

3+ years of sales leadership experience (inside sales, call center, or home services preferred)
Track record of meeting/exceeding revenue goals and driving team performance
Strong coaching skills—you know how to break down calls, give actionable feedback, and inspire reps to improve
Competitive, energetic, and motivational leadership style with the ability to build culture
Tech-savvy with CRM, Power BI, Excel, phone systems, and texting software (Chirp experience a plus)
Excellent communication, tonality, and consultative sales mindset
Adaptable and able to thrive in a fast-paced, high-growth environment

Nice To Haves

Chirp experience a plus

Responsibilities

Lead a team of 14+ Inside Support sales reps, ensuring consistent coaching, call reviews, and one-on-one development
Drive performance across revenue, close rates, discounts, financing penetration, and customer experience metrics
Run contests, sales meetings, and motivational initiatives to keep the team engaged and competitive
Partner with Operations, Marketing, and Torch team leaders to ensure smooth lead flow, fast response times, and maximum conversions
Use Power BI, CRM, and Dialpad data to spot trends, identify opportunities, and make quick, informed decisions
Jump in to support the team when needed, but focus primarily on coaching and building future top performers
Champion a fun, ethical, customer-first sales culture that balances results with outstanding service