Senior Inside Solution Sales Manager

ServiceNowAustin, TX

About The Position

ServiceNow is looking for a Inside Solution Sales Specialist to join our expanding Inside Sales team. The Inside Solution Sales Specialist will manage the market success of ServiceNow's [Product Line] products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. The goal will be to excel in this Inside Sales Role and earn a chance to be promoted into a Field Sales Role.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 5+ years in sales with 3+ years success generating new business sales of enterprise-class solutions.
  • Experience with the sales process with the ability to navigate and progress short but complex sales cycles.
  • Advanced knowledge of sales force automation, enterprise resource planning or other IT infrastructure management (monitoring and discovery) technologies.

Nice To Haves

  • Occasional travel for training or meetings may be required.

Responsibilities

  • Builds relationships with clients while achieving quarterly and annual sales quotas for an assigned product line and territory.
  • Drive sales opportunities and business relationships over the telephone with influential contacts within Commercial Accounts.
  • Focus on understanding an organization's plans and how ServiceNow solutions map to these.
  • Manage and nurture accounts to ensure customer satisfaction and guide additional revenue streams.
  • Organize resources necessary to further the sales cycle (e.g. Solution Consultants, Customer Service, Marketing etc.).
  • Use internal technology to manage leads, providing accurate forecasting, territory plans, and goals.
  • Use Data Management through all sources such as CRM, social media, search engines, and press.
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