Inside Salesperson | Vendeur interne

Guillevin International•Saint-Jean-sur-Richelieu, QC

4d•Onsite

About The Position

This role involves managing and prioritizing customer requests from various sources such as email, phone, and web sales. The Inside Salesperson will respond to customer needs, find suitable solutions, and follow up as necessary. They will also inform key stakeholders of customer feedback regarding pricing, products, and service. A key aspect of the role is to maximize sales by proposing alternative and complementary products, and to work closely with external sales staff. Continuous learning about products and systems is also required. The position may involve negotiating prices and special terms with customers within established criteria.

Requirements

Experience in sales in a "B2B" environment.
A personable individual with customer satisfaction at the heart of their decisions.
Reliable, resourceful, and dedicated.
Ability to bounce back easily and find solutions.

Responsibilities

Manage and prioritize customer requests from various sources (email, phone, and web sales).
Respond to customer needs and find suitable solutions on a case-by-case basis.
Follow up as necessary and quickly inform key stakeholders of customer feedback (pricing, products, service...).
Maximize sales with customers; propose alternative and complementary products.
Work closely with external sales staff.
Keep your knowledge and skills up to date on offered products and systems used.
May be called upon to negotiate prices and special terms with customers according to established criteria.