Inside Sales - ElderLife Financial

SilverAssist • Hendersonville, TN

39d • $40,000 • Onsite

About The Position

ElderLife Financial, a business unit of SilverAssist, is seeking energetic, motivated sales professionals who are passionate about making a meaningful difference. As a Financial or Client Success Specialist, you will be the first point of contact for families exploring financial solutions for senior living and care. You’ll guide them through available options, answer questions, and help them take the next steps toward securing care for their loved ones. This role blends sales, service, and problem-solving—and is ideal for someone who enjoys relationship-building in a mission-driven environment. ElderLife Financial is the only company in the nation that provides coordinated financial resources for those in transition to senior living. The ElderLife Bridge Loan is a short-term unsecured financing option created specifically for seniors that need quick access to funds to pay for a move to senior living while waiting for funds to arrive from a home sale or VA Benefits. We have inbound leads with no cold calling from our over 4000 Assisted Living communities, a massive web presence and strategic partners so our Financial Concierge team members have more leads than they can handle.

Requirements

• Experience in a fast-paced sales type role, particularly in a phone-based or call center environment ideal.
• Great communicator who is outgoing, compassionate and empathetic to seniors and families during this difficult transition to senior living.
• Creative problem solver who is able to maintain compliance with financial and lending practices.
• Coachable, able to follow instructions, and maintain a personal pipeline of 10-20 in process loans while continuing to originate new applications and new leads through technology and excellent follow up skills.
• Proficient keyboarding skills, use of Google Workspace, Slack and ability to learn Salesforce or other future CRM software.
• Work in-office at our Hendersonville, TN location – Monday through Friday 8 – 5 pm.
• High school diploma or equivalent

Nice To Haves

• College education & degree preferred

Responsibilities

• As an advocate for the family, you will help build the loan pipeline for ElderLife Financial’s Financial Concierge team or provide information on the AidandAttendance software for VA benefits.
• Identify and pursue new business opportunities through outreach from inbound inquiries.
• Use empathy and skillset to qualify and prioritize potential leads, ensuring they align with company goals.
• Collaborate cross-functionally with processing and underwriting to ensure a seamless transition of new clients and drive revenue growth.
• Keep accurate records of all sales and prospecting activities, using SalesForce and our integrated sales process.
• Actively listen and assess families’ needs to recommend the best solutions.

Benefits

• Competitive hourly base wage equivalent to $40,000 with monthly performance-based bonuses.
• 401k plan
• Medical coverage including health, dental, vision, life, and disability insurance.
• Comprehensive training program
• Continuing development programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED