Inside Sales

SouthernCarlson•Jessup, MD

3d•Onsite

About The Position

Inside Sales About Us SouthernCarlson is a leading distributor of the most recognized brands of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. With deep roots in the construction and industrial supply industry, we serve contractors, builders, and manufacturers with an unwavering commitment to reliability, integrity, and performance. Our success is built not only on the quality of our products and services, but on a company culture that values people, relationships, and the drive to go above and beyond. We believe that how we serve is just as important as what we deliver. Our Core Values At SouthernCarlson, our core values guide everything we do—from how we treat our team members to how we serve our customers and partners. These values drive our mission to solve problems, build trust, and provide unmatched service. 🔧 Provide Fanatical Service We treat every challenge like our own and go above and beyond to deliver faster, better solutions that exceed expectations. ⚡ Act With Urgency In our industry, time is critical. Whether it's quotes, solutions, or deliveries—urgency isn’t optional. 🤝 Earn & Maintain Trust We work hard to earn trust every day and never take it for granted with our customers, vendors, or coworkers. 📈 Continuously Improve We challenge ourselves to improve every process, every experience, and every interaction—because better never stops. At SouthernCarlson, we’re more than a supplier—we’re a service-driven partner focused on long-term relationships and delivering results. Job Description We’re hiring an Inside Sales Representative who enjoys helping customers, solving problems, and delivering an exceptional service experience. If you thrive in a fast-paced environment and enjoy building relationships by providing knowledgeable product support and sales expertise, this is the role for you.

Requirements

1+ year of sales or counter sales experience in the construction industry
Valid driver’s license with an acceptable driving record
Strong communication skills
Detail-oriented with strong organizational and time-management skills
Proven problem-solver with a customer-first mindset
Ability to build strong customer relationships and maintain trust
Able to lift 50 lbs regularly and 100 lbs occasionally

Nice To Haves

Bachelor’s degree in Business or Marketing (preferred, not required)
Bilingual English/Spanish is a plus

Responsibilities

Develop expert knowledge of our products, services, and solutions.
Conduct inside sales activities including follow-up on incoming leads, quoting, and order processing.
Build relationships with customers by understanding their needs and recommending the right products and solutions.
Collaborate with outside sales and warehouse teams to ensure timely delivery and customer satisfaction.
Support customers with updates on orders, deliveries, and any account-related issues.
Prepare and deliver effective solutions-driven sales materials.