INSIDE SALES/WAREHOUSE
About The Position
At Dykman Electrical, we are all about providing solutions. We have a work hard, play hard, attitude and we care deeply about our customers and colleagues. Dykman is a relationship-driven company leading the industry with the most complete inventory of electrical motors, drives, controls, and reducers in North America. We are on a mission to deliver exceptional products, as well as unparalleled customer service, and we are looking for an enthusiastic, motivated, and passionate individual to join our team. We live by five core values: Family - Work Ethic – Teamwork - Customer First - Commitment. We are a culture of “Yes,” we believe that there is a “yes” with every interaction, with a colleague, customer, or vendor. We empower our teams to make that yes happen. We stock millions of dollars’ worth of inventory across our 12 warehouses, including products made by: Toshiba, Yaskawa, Siemens, GE, TECO, US Motors, Benshaw, NORD, Eurodrive, and others. We partner with businesses in a variety of industries including, but not limited to: Agriculture, Oil & Gas, Water/Wastewater, Timber, Food Processing, Mining.
Requirements
- Agile and Collaborative - adaptive and show resilience in a fast-paced, dynamic environment - team player and value open communication, fun, and integrity - willing to work in other areas of operation if needed
- Dependable and Reliable – able to work some non-traditional hours in breakdown situations
- Solution-orientated, Organized, and Self-motivated - committed to excellence and providing it to our customers; take ownership in everything you do - good listener who can process issues and quickly problem solve, and able to manage multiple tasks with attention to detail
- Technical and Tenacious - eager to learn and grow in an industrial electrical distribution environment, able to learn new tasks quickly - love to roll up your sleeves, dig in, and work hard
- Valid driver’s license required
Nice To Haves
- No previous experience is required for this position but relevant experience is a plus.
Responsibilities
- Listen to and identify customer needs
- Proactively identify and resolve problems
- Prepare and submit quotes, purchase orders, and sales orders in Sage 100 ERP
- Work closely with the outside sales team to initiate and follow through with customer relationships to solve problems and get sales
- Determine and present the best product offerings based on customer needs, schedule, and budget
- Monitor order fulfillment and communicate potential problems or changes
- Calculate product pricing and negotiate with customers
- Maintain customer and vendor relationships in person and on the phone
- Shipping - pick and prepare products and crates for shipping; load trucks, and record in the shipping log
- Receiving - unload trucks, document, organize and count stock
- Lift and carry product; operate a forklift and truck - valid driver’s license required
- Deliver accurate documentation, in partnership with the Accounting team
- Coordinate and schedule shipments in partnership with the Inside Sales and Supply Chain teams
- Provide excellent customer service in person and on the phone
- Maintain a safe and clean work environment – sweep and organize warehouse and work area for orderliness at all times
Benefits
- Paid Holidays
- Profit Sharing
- Paid Flexible Time Off
- Health Savings Account
- Paid Healthcare
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
