Inside Sales - Technical Systems Support Representative

Fidelity Building Services Group • Hanover, MD

15h • $52,000 - $75,000 • Onsite

About The Position

Chesapeake Systems is seeking an Inside Sales - Technical Systems Support Representative to join our Distributor Products Group. This role involves extensive communication with the sales team, customers, and manufacturers, requiring a strong understanding of core product lines and proficiency in equipment selection. The ideal candidate will possess excellent attention to detail, mechanical aptitude, people skills, and the ability to thrive in a fast-paced environment as part of a dedicated team.

Requirements

• Proficient in Windows environment, working knowledge of Microsoft Office, including Outlook, Excel, TEAMS, etc.
• Collaborative attitude that thrives in a team-based environment while supporting the team as an individual contributor.
• Excellent communication (verbal and written), coordination, and teamwork skills.

Nice To Haves

• Bachelor’s degree in a technical or business-related field is preferred but not required.

Responsibilities

• Develop a general working knowledge of Chesapeake Systems, the products, services, and solutions that we represent.
• Learn and use factory selection software to select prices and provide the best equipment selection for each application based on the customers' request and bid documents (narratives, plans, and specifications).
• Assist outside sales team with generation of technical submittal documents. This includes reviewing job drawings, specifications, and equipment selections to provide technical submittal documents for review and approval prior to release of equipment.
• Work closely with customers and manufacturers to coordinate all aspects of delivery, installation assistance, start-up and warranty issues.
• Learn and apply internal processes and programs to maximize customer satisfaction and increase overall productivity.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree