Inside Sales Support Representative

Precoa•Portland, OR
•Hybrid

About The Position

As an Inside Sales Support Representative, your primary role will be confirming sales appointments, performing quality control and assisting with other operational duties. You will also be a contact for our inside sales team to help with special requests and maintain leads and data in our CRM system.

Requirements

  • 1-2 years’ work experience in administrative/customer service-related fields or undergraduate degree
  • Proficient in Microsoft Office, Google Drive, Zoom, ADP
  • Communication – Speaks clearly, listens and obtains clarification, and is empathetic
  • Strong written communication and composition skills
  • High level of professionalism
  • Task Management – Works well-taking direction from different team members; Balances competing tasks efficiently with a positive attitude; Gathers and organizes information for analysis; Identifies problems and raises a flag in a timely manner
  • Customer service skills
  • Schedule flexibility (Shift start times may vary, occasional Friday afternoon or Saturday shift may be required)
  • Ability to communicate in multiple formats (phone, email, chat etc.)
  • Experience or willingness to work independently in a remote (work from home) setting

Responsibilities

  • Confirming sales appointments
  • Performing quality control
  • Assisting with other operational duties
  • Being a contact for the inside sales team to help with special requests
  • Maintaining leads and data in our CRM system

Benefits

  • Work remotely from home or in a hybrid setting at Precoa headquarters
  • Competitive hourly pay based on experience plus company bonuses
  • 18 days PTO
  • 2 paid weeks of parental leave
  • Health, Dental, and Vision benefits
  • 401k, with company match
  • $25,000 Life Insurance Policy
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