Inside Sales & Technical B2B Specialist

DRT Holdings, LLC • Dayton, OH

11d

About The Position

DRT is seeking a driven, relationship-focused Inside Sales & Account Development Specialist who combines strong commercial instincts with technical aptitude to grow customer relationships and uncover new opportunities across Parts, Service, Technical Solutions, Upgrades, Training, and Capital Equipment. This is not an order-taking role. You'll partner with customers to understand their equipment, operational challenges, and business goals, then develop solutions that create value and drive revenue.

Requirements

• 3+ years of experience in Inside Sales, B2B Sales, Account Management, Customer Success, or Sales Support.
• Strong communication, relationship-building, and organizational skills.
• Experience with CRM and/or ERP systems.
• Ability to manage multiple opportunities and priorities.

Nice To Haves

• Industrial machinery, manufacturing equipment, automation, engineered products, or capital equipment.
• Technical proposals, aftermarket parts & service, or lifecycle account management.
• Power BI, commercial analytics, or advanced Excel.
• Industrial Machinery
• Manufacturing Equipment
• Automation Systems
• Engineered Products
• Equipment OEMs
• Technical Distribution
• Capital Equipment Sales
• Aftermarket Parts & Service
• Technical Quotations
• Preventive Maintenance Programs
• Installed-Base or Lifecycle Account Management
• Power BI, Commercial Analytics, or Advanced Excel

Responsibilities

• Expand customer spend through consultative selling and account development.
• Identify opportunities within existing accounts and new applications.
• Support strategic account growth initiatives.
• Manage opportunities from lead to close.
• Drive quotation follow-up and customer engagement.
• Maintain a healthy, accurate pipeline and forecast.
• Develop quotations, proposals, and solutions.
• Partner with Engineering, Service, Operations, and Supply Chain.
• Recommend value-added services, upgrades, and equipment improvements.
• Become a trusted advisor to manufacturing and industrial customers.
• Deliver responsive support and proactive communication.
• Strengthen long-term customer retention and recurring revenue.

Benefits

• Clear path into Account Management and Outside Sales
• Exposure to customers, technology, and commercial strategy
• Professional development and product training
• Cross-functional collaboration with Engineering and Operations
• Opportunity to directly influence customer growth and company success
• Comprehensive benefits and 401(k) program beginning Day #1

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed