Ice Design Inside Sales Support

Baker Distributing•Jacksonville, FL

14d•Onsite

About The Position

The Inside Sales Specialist is responsible for assisting Baker Distributing grow the Foodservice line of business sales by providing sales support, application support technical support, logistical information, pricing information, product information and inventory management for the foodservice dealers. The ultimate goal of this role is to assist with sales efforts within the assigned region.

Requirements

High School Diploma or GED required.
Minimum 2-4 years operational experience within the HVAC industry and product lines associated with HVAC, preferably in the operations of a wholesale HVAC equipment supply house.
Proficiency in air conditioning, heating and ventilation equipment at a wholesale distribution level.
Experience in sales, operations, purchasing and inventory management.
Strong interpersonal skills including sales, problem solving and customer service are absolutely required.
Capable of working in a fast-paced environment with skills to multi-task on different levels.
Must possess the attitude of wanting to learn, teach and lead.
Mechanical or Technical background.
Proficient in Microsoft Office products.
Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups.
Excellent customer service mindset with the ability to develop long term relationships
Excellent written and verbal communication skills
Excellent analytical aptitude with a proven ability to analyze/interpret data
Strong and creative problem-solving skills
Ability to work independently and in a team environment
Proactively seeks continuous process and service improvements
Must be proficient in speaking, reading, and understanding English to ensure full compliance with safety standards, training, policies, and procedures.

Nice To Haves

Bachelor’s Degree in Business or related field preferred.

Responsibilities

Work closely with the Outside Foodservice Specialist
Assist Baker location in the contract territory with foodservice support
Understand the Foodservice vendors pricing structure and multipliers. Request quotes from vendors.
Utilize the Foodservice pricing profile sheet
Release bids to sales orders.
Track orders for timely job site delivery.
Create customer quotes and submittmits utilizing AutoQuotes, the foodservice industry pricing tool.
Understand the Foodservice vendors warranty procedures
Assist in the creation and execution of all Foodservice marketing and promotional efforts.
Distribute pricing updates and company specials applicable to the area to the appropriate customers on a consistent basis.
Review pricing profiles of all Foodservice accounts to insure we are maximizing gross profit margins.
Participate in Baker revitalization initiatives and implement associated action items.
Embrace and assist in Baker/Watsco technology initiatives.
Other duties as assigned.