Inside Sales Support Representative
FastTrack Staffing•Jacksonville, FL
•Onsite
About The Position
We are immediately seeking a dependable and personable Inside Sales Support Representative to handle inbound calls from both new and existing clients. This role focuses on order-taking, customer support, and quoting within a small, quiet office environment. The company supplies aggregate materials including gravel, sand, lime, river stone, and related products to a variety of customers. The owner brings 30+ years of industry experience and is actively growing the business.
Requirements
- 1–2 years of experience in customer service, inside sales, or phone-based roles preferred
- Strong communication skills with a polite and professional demeanor
- Basic computer skills (no Excel required)
- Ability to work in a quiet, small office setting
- Dependable, coachable, and customer-focused
- Willing to submit to a drug test and background check
Responsibilities
- Answer inbound calls from marketing campaigns and existing customers
- Provide quotes and accurately take customer orders
- Deliver strong customer service while identifying upsell or cross-sell opportunities
- Learn and understand company products and pricing
- Assist with basic invoicing through QuickBooks (training provided)
- Maintain a professional, friendly, and helpful tone on all calls
Benefits
- Paid training provided
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
