Inside Sales Support Representative
Connection•Concord, NH
•$20 - $26•Onsite
About The Position
The Sales Support Representative is assigned to one or more Executive, Senior Executive or Presidential Account Managers to assist in their day-to-day fulfillment of orders and resolving customer issues on assigned accounts, both new and existing. The Sales Support Rep is an integral part of the success of the Account Manager and assists in account retention and growth.
Requirements
- Strong people skills
- A knack for providing tailored solutions that fit the needs of the client
- Strong drive to succeed
- Excellent communication skills
- Strong customer service skills
- Ability to multitask
- The desire to help others
- Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Responsibilities
- Provide superior customer to the Account Manager and customer during the order fulfillment process and in servicing
- Act as a support resource for day-to-day transactions to allow the Account Manager the time and opportunity to expand their business.
- Minimizes problem order situations by proactively following up on open orders and customer service issues for resolution.
- Handle incoming calls and assist on calls as needed
- Prepare and follow up on orders to ensure accuracy and customer satisfaction
Benefits
- 401k plans
- medical insurance
- free therapy visits
- mental health coaching and tools
- meditation resources
- generous paid time off package
- vacation
- sick time
- Wellness and Volunteer Time Off days
- Tuition Reimbursement
- 401k with matching
- medical
- dental
- vision
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
