Inside Sales & Support Rep

THE KENAN ADVANTAGE GROUP•North Canton, OH

10d•Onsite

About The Position

The function of the Inside Sales and Support Rep is to provide direct support to the Sales Organization in the ongoing development of existing and prospective customers to ensure that the Company can meet its growth targets.

Requirements

High school diploma
Proven inside sales experience
Track record of over-achieving quota
Strong phone presence and experience dialing dozens of calls per day
Proficient with corporate productivity and web presentation tools
Experience working with a CRM
Excellent verbal and written communications skills
Strong listening and presentation skills
Strong attention to detail
Manage time effectively (multi-tasking is not a good business practice)
Proficient in Teams, Word, PowerPoint, and Excel.

Nice To Haves

continuing educational classes (Sandler or other job specific classes)

Responsibilities

Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Understand customer needs and requirements
Close sales and achieve quarterly quotas on light touch assigned accounts
Route qualified opportunities to the appropriate sales executives for further development and closure
Research accounts, identify key players and generate interest.
Maintain and expand your database of prospects (CRM)
Coordinate and compile proposals, RFQ responses, and presentations under general direction of Sales Executives
Download bid, upload response and maintain point of contact with customer for electronic bid events
Data maintenance within CRM application in support of sales activities as necessary
Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
Provide constructive guidance to other employees and representatives of third parties.
Contribute to providing the highest quality of products and services to customers.