Inside Sales Specialist HVAC

PV Heating, Cooling & Plumbing•Doraville, GA

12d•Onsite

About The Position

The PV Sales Specialist supports the Sales Department by following up with open opportunities, educating customers on available solutions, assisting with financing options, and helping the team achieve revenue goals through consistent, professional, and supportive communication. This position requires a high level of drive, organization, follow through, and a strong ability to communicate with customers in a way that builds trust and reflects PV’s core values.

Requirements

High School diploma or GED required
2+ years of inside sales or customer service experience preferred
Experience in HVAC, plumbing, home services, or a related industry preferred
Strong interpersonal and communication skills
Ability to explain options clearly, positively, and professionally
Highly organized with strong attention to detail and follow through
Excellent customer service skills with a desire to exceed customer expectations
Basic computer skills including Word, Excel, ServiceTitan, and any other software used by the company
Ability to perform multiple tasks in a fast paced environment
Ability to function well in a team environment
Geographical knowledge of PV’s service area preferred
Product, financing, and rebate knowledge preferred

Responsibilities

Follow up with clients on open sales and repair opportunity leads
Follow up with clients on financial options
Provide outreach communication to customers regarding maintenance plans
Support Sales leadership and the Project Manager team in improving overall Sales Department efficiency
Help ensure every open opportunity receives timely, professional, and personalized follow up
Promptly report any system, service, or customer experience issues to the appropriate leader