Inside Sales Specialist II

Broadata Communications•Torrance, CA

18d•$26 - $34•Onsite

About The Position

Broadata Communications, Inc. (BCI) is seeking a motivated and talented Inside Sales Specialist II to join their growing team. This role is essential in enabling Broadata’s sales team to drive towards exponential growth and efficiency. The Inside Sales Specialist is highly organized and works closely with cross-functional teams, supporting the sales team. This position will involve Inside Sales functions such as sales backorder review, weekly customer pipeline/open order meetings, tracking and monitoring sales performance metrics, and providing regular updates to the team. Additionally, the role involves working with other departments to ensure the timeliness of order fulfillment. The ideal candidate possesses a strong entrepreneurial spirit, is highly organized and efficient, detail-oriented, and proactive, and can multitask, prioritize, and work independently. This is an excellent opportunity for a detail-driven professional who thrives in a high-tech manufacturing environment and values teamwork, accountability, and continuous improvement. This critical, hands-on role is based in Torrance, CA, offering a fast-paced, high impact, and stimulating work environment with opportunities for professional growth and development within BCI. Veterans are welcome. This is a hands-on position and NOT a remote or hybrid position.

Requirements

High School Diploma required; Associate or Bachelor’s degree preferred (or equivalent technical sales experience).
4+ years of experience in sales development, inside sales, or related roles.
Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Proven “take charge performer” who has both initiative and a strong bias for action.
CRM experience is desired.
Proficient in Microsoft Excel (including VLOOKUP, PivotTables).
Self-starter, able to work alone or within a team environment; collaborates with stakeholders.
Excellent written and verbal communication skills.
Positive can-do attitude and tireless work ethic. Driven and self-sufficient.
Willingness and demonstrated ability to self-learn and adapt to new methods and ideas.
Detailed oriented mindset to ALL tasks.
Strong organizational skills, attention to detail and problem solving.
Ability to handle multiple projects and tasks simultaneously while adhering to strict deadlines.
Highly responsible, self-motivated, and able to thrive in an energetic, fast pace, high growth, entrepreneurial environment.
Strong team player who can build strong relationships at all levels of the organization.
Ability to work with very little supervision, prioritize between multiple tasks, meet aggressive deadlines and work extended hours (as needed).

Responsibilities

Works with various inter-company departments (Production, Shipping, Engineering, etc.) to ensure expectations of the customer are met.
Develops customer relationships that enhances growth and communication.
Detail oriented and proactive, with an ability to anticipate issues and take initiative to solve or escalate to resolve.
Assist the sales team with administrative tasks, proposal preparation, and client communications to drive business growth.
Oversee the order process from start to finish, including order entry and confirmation, pricing and revision verification, and delivery timelines, while ensuring all details align with client requirements.
Assist in organizing sales meetings, presentations, and client events.
Prepare sales reports, tracking performance metrics and providing insights to support decision making.
Other duties as assigned by management.
Job responsibilities within our organization are dynamic. This may not be a complete list of duties. Other responsibilities and duties may be assigned by your supervisor or upper management.