Sr. Inside Sales Senior Representative (Merit Vascular) - Northeast Region

Merit Medical Systems, Inc.•New York, MA

10d•Remote

About The Position

At Merit Medical, our mission is to create innovative medical devices that improve lives. Our goal is to hire and develop people who want to build something special through hard work, team effort, and commitment. Together, we are making a difference in the lives of patients around the world. This role presents and sells specific Merit product groups to new accounts and follows up with these customers to confirm that products delivered meet their needs. The representative maintains close relationships with clients to ensure that their needs are understood and met. This role also coordinates with Merit marketing and sales staff to ensure that products are delivered on time, to stay informed about new products, and to provide customer feedback about product innovation. The representative is actively involved with peer education, training, and onboarding of new team members.

Requirements

Education and experience equivalent to a related Bachelor's Degree.
Three years of combined direct sales or outbound sales experience.
Ability to communicate effectively with and to understand the needs of others in a sales relationship.
A high degree of personal motivation and drive to achieve personal and professional goals.
Excellent oral presentation skills and the ability to think quickly to apply facts in analyzing a problem and explaining that answer to purchasing or medical personnel.
Ability to learn the usage of medical equipment and to identify and explain possible improvements in usage.
Ability to work effectively as a team member to achieve organization goals.
Ability to utilize business mathematics to figure percentages, prepare financial and sales information.
A high degree of personal organization skills, including the ability to record and report information and to document work performed.
Ability to work independently with a minimum of supervision.
Ability to work long hours to achieve goals, as required.
Demonstrated computer skills preferably spreadsheets, word processing, database and other applicable software programs.

Nice To Haves

New client establishment/existing account maintenance
Product demonstration
Customer service
Pricing contract preparation/submittal
Problem solving
Product pricing decision making
Sales reports
Product knowledge
Goal setting/achievement

Responsibilities

Establishes and maintains close relationships with new clients and existing accounts.
Calls clients and accounts to present and demonstrate Merit products, to explain their benefits, and identify needs that are underserved in their facilities.
Identifies potential customers and introduces them to specific product groups offered by Merit.
Maintains contact with clients to monitor their satisfaction with products.
Identifies opportunities to improve customer satisfaction with products.
Coordinates with Customer Service to set-up new accounts and processing orders as they come.
Creates and manages mail, email and sampling campaigns to identified contacts.
Prepares and submits pricing contracts to clients for products.
Follows up with clients to identify opportunities to increase sales volume and profitability.
Resolves problems with clients regarding manufacturing or delivery problems, if they occur.
Coordinates with marketing and sales staff to ensure that the right products are shipped to customers on a timely basis and in the amount required, to stay informed about new products provided by Merit, and to provide feedback from customers about product needs and possible innovations.
Makes decisions within approved authorization limits regarding product pricing to optimize sales volume and profitability.
Works closely with the management team to provide market intel and assist with implementation of sales strategy.
Prepares reports summarizing sales results achieved, contacts made, needs for change in products and suggestions for improvement in Merit's procedures.
Participates in a variety of sales training and planning meetings to learn about new products and marketing promotions, and to share information about sales goals.
Maintains a high level of knowledge about Merit and competitor products and their advantages and disadvantages.
Participates with the onboarding and training of new Inside Sales Representatives and acts as a mentor other team members.
Sets and achieves personal performance goals for sales volume, new contacts made, new client sales and other related sales results achieved.
Participates actively to improve company's ability to increase market share by identifying ways to increase product quality and customer satisfaction.
Supports sales team to achieve goals and targets.
Uses phone, fax, mail, email, etc. to perform sales duties with clients.
Performs a variety of other related duties, as required.