Inside Sales Rolling Steel

Nucor•Arthur, IL

6d•Onsite

About The Position

We are looking for a highly motivated and enthusiastic Inside Sales Representative to join our team. In this role, you will play a critical part in supporting and growing our customer base by selling products and services through phone, chat, email, and other communication channels. Responsibilities include providing accurate quotes, processing orders, answering product and logistics questions, and delivering a high level of service throughout the sales cycle. This position combines sales support, technical product knowledge, and light engineering calculations related to garage door applications. The ideal candidate is detail-oriented, customer-focused, and results-driven, with the ability to work closely with Marketing and Sales teams to achieve targets, ensure customer satisfaction, and thrive in a fast-paced environment.

Requirements

1 year of experience in inside sales, customer service, sales support, or a production role within the building products, overhead door, or related construction products industry

Nice To Haves

Ability to interpret technical information, drawings, or specifications
Proficiency with ERP systems, CRM tools, and Microsoft Office
Experience with CRM systems and online communication platforms
Bachelor's degree in business administration, sales, marketing, or a related field

Responsibilities

Prepare accurate and timely quotes based on customer requirements, specifications, and application needs
Assist customers with product selection and configuration for garage door systems
Follow up on quotes to support conversion and customer satisfaction
Enter and manage customer orders accurately in the ERP/order management system
Verify pricing, lead times, product specifications, and shipping details
Coordinate with internal teams to ensure orders are processed correctly and on time
Answer customer questions related to products, applications, and compatibility
Perform light engineering tasks such as sizing, load calculations, and basic application reviews for garage door systems
Review drawings, measurements, and specifications to ensure proper product selection
Respond to customer inquiries regarding order status, lead times, shipping, and delivery
Resolve order issues, discrepancies, or changes in a timely and professional manner
Serve as a primary point of contact for customers throughout the order lifecycle
Work closely with outside sales, engineering, production, and logistics teams
Communicate customer requirements clearly to internal stakeholders
Contribute to continuous improvement of sales and customer service processes
Uphold safety policies, practices, procedures, and housekeeping standards at all times

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Disability Insurance
401K and Roth accounts
Profit sharing
Pay-for-performance bonuses
Paid parental leave
Tuition reimbursement
Stock program
Scholarships
Annual Profit-Sharing Bonus
401K program with company match
Paid maternity & paternity leave
Paid time off
11 paid holidays
1 personal day
Short-term disability/sick pay
Zero-deductible medical & dental insurance
On-Site Health Clinic in Arthur, IL (free for teammates and their covered spouses and dependents)
Teladoc (free virtual access to medical, dermatology, and mental health professionals)
No-cost physical therapy & wellness programs
Nucor stock purchase plan with company match