Inside Sales Representative - WH Security

WH Security • Greenfield, MN

57d • $45,000 - $52,000 • Onsite

About The Position

WH Security, a subsidiary of Wright-Hennepin, is looking for a motivated and customer-focused Inside Sales Representative to join their growing team. This role is ideal for individuals who are energized by building relationships, closing sales, and delivering excellent customer experiences. The position involves driving revenue by connecting customers with the right security solutions while ensuring a positive and seamless experience.

Requirements

• High school diploma or equivalent
• 1+ year of sales, customer service, or customer relations experience
• Strong communication and relationship-building skills
• Self-motivated with a drive to meet goals and deadlines
• Comfortable using CRM systems and general computer applications
• Detail-oriented with strong follow-up skills
• Ability to multitask in a fast-paced environment

Nice To Haves

• Outgoing, positive attitude with a natural ability to connect with others
• Strong problem-solving skills and customer-first mindset
• Ability to identify opportunities and turn leads into long-term relationships

Responsibilities

• Meet and exceed sales targets by promoting WH Security products and services
• Proactively generate new business through cold calling, email campaigns, networking, and lead follow-up
• Manage inbound inquiries and convert leads into customers
• Build strong relationships to encourage repeat business and referrals
• Assist customers with contract questions, updates, and documentation
• Handle cancellations professionally with a focus on retention
• Maintain accurate records in CRM systems, tracking leads, pipeline activity, and customer updates
• Stay up to date on products, services, and industry trends
• Collaborate with sales, marketing, customer service, and technicians to meet team goals
• Conduct quarterly competitive analysis to support product strategy
• Represent WH Security at community events and trade shows (including the Annual Meeting)

Benefits

• Comprehensive medical, dental, and vision insurance
• 401(k) with company match
• Contributions to a Health Savings Account
• Paid time off
• Paid holidays
• Eligibility for annual bonus opportunities
• Flexible Spending Accounts (FSA), including dependent care options
• Tuition reimbursement
• Development opportunities
• Additional wellness, financial, and support resources for employees and families

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED